Christina Spicer  |  June 5, 2015

Category: Consumer News

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99 Cents OnlyLast week, a class action lawsuit was filed in county court in California against dollar retail chain 99 Cents Only Stores LLC accusing the discount store of sending extortion letters to customers accused of shoplifting.

Lead plaintiff Dennis Stankie alleges in his class action lawsuit that he was improperly accused of and detained for shoplifting while he was shopping at a 99 Cents Only store in Los Angeles. He alleges that after he paid for his purchases and attempted to leave, he was surrounded by three employees who wrongly accused him of trying to steal a bottle of Tylenol. He claims the employees tried to force him to pay $300 after detaining him and tried to make him sign a confession. He also says that he had to call the police several times.

According to the class action lawsuit, after Stankie was allowed to leave, 99 Cents Only sent him a “series of escalating demand letters” claiming he needed to pay $250 and $525 as well as attorney fees or face legal action. “The sequential demands are substantively identical and follow a classic ‘dunning’ scheme employed by debt collectors,” Stankie alleges in the 99 Cents Only class action lawsuit.

Stankie alleges that 99 Cents Only sends fake demand letters to customers who have been accused of shoplifting. The class action lawsuit contends that the letters demand that customers pay arbitrary damages and fees that are not authorized under California law. The 99 Cents Only class action lawsuit further alleges that the letters threaten customers with legal action that is also not authorized under California law.

“The demand letters are crafted to frighten customers into believing that failure to pay the amount demanded may result in criminal prosecution, subject them to a civil suit and put them at risk of liability for significant additional damages that the merchant has no legal right to recover,” says the class action lawsuit. “Consumers, fearful and ignorant of the falsity of these threats, pay millions of dollars each year in satisfaction of these misleading and unlawful demands,” it continues.

Stankie argues that even though the letters reference California’s civil shoplifting law, they improperly demand damages and fees that 99 Cents Only isn’t entitled to under the law. Additionally, according to the class action lawsuit, the discount chain accuses customers of shoplifting frequently, even though the situation is often due to obvious cashier errors, self-checkout scanner errors or overzealous loss prevention employees.

The class action lawsuit alleges that when 99 Cents Only accuses customers of shoplifting, they threaten to arrest them and make them provide their personal information and sign a document confessing to shoplifting. “Individuals detained for shoplifting are thus faced with an intractable dilemma: Sign a ‘confession’ that will be used as the basis for a civil damages demand, or else be arrested and face criminal charges — however baseless the charges are,” Stankie argues in the 99 Cents Only class action lawsuit.

Stankie is represented by Aghavni Kasparian and Darrell M. Padgette of KP Law, and Michael Chen of The Law Offices of Chen & Tran.

The 99 Cents Only Extortion Class Action Lawsuit is Stankie v. 99 Cents Only Stores LLC, Case No. BC 582920, in the Superior Court of California, County of Los Angeles.

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7 thoughts onClass Action Charges 99 Cents Only With Extortion

  1. Valerie says:

    The 99 cent store thinks everyone steals from them but the honest truth is they are the ones who are stealing from there employees and there pay and hours they worked. This company is ridiculous and is doesn’t know how to be managed properly which is why everyone ends up quitting!! It sucks

  2. Marie Jones says:

    I totally agree, yesterday a cashier (99 cent store) claimed I did not give her $40 for payment as I leaned over her cash register, I noticed she tucked away the 40 underneath the cash register. When I stood my ground that I gave her the money and told her I see the money by the machine, she continue to scan my products. I even called the manager and told him his cashier was being DECEPTIVE and I am total aware of someone trying to scam me. Consumers be careful when you shop at the 99 cent store.

  3. LEAH WARD says:

    when we should be bringing a lawsuit against them things are not just 99 cents. they say 99 only …. it’s more like 99 , 1.29 ,1.49 , 1.99 , and now as high as 2.99

    1. Cindyq says:

      I agree the state’s 99cents only. Their sign is now deceptive and advertising false infirmation.

      1. Cindyq says:

        I agree the sign state’s 99cents only. Their sign is now bringing in customers under deception and false advertising.

  4. John Scribner says:

    Holy crap, this really happened? My guess is that the company makes more by setting people up with mis-rings on the merchandise than they do on sales.

  5. Jason says:

    Why would anyone even want to steal something from a 99 cent store? Their stuff is cheap and worthless! They should be happy that anyone from the public is even willing to enter their store to begin with, let alone take merchandise off their hands through whether by theft or through payment. Viva la arrivederci!!!

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