Anne Bucher  |  September 22, 2016

Category: Consumer News

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logo of Volvo on bumperA plaintiff is opposing a motion by Volvo Cars of North America LLC to dismiss a class action lawsuit alleging satellite radio receivers installed in their vehicles quickly drain car batteries.

Plaintiff Theresa Jenner alleges Volvo knowingly sold vehicles with the defective satellite receivers that prematurely drained car batteries, but hid the defect from consumers.

According to the Volvo class action lawsuit, once Jenner learned about the defect, she had to pay extra money to fix it in order to have a fully-functioning car.

According to the Volvo class action lawsuit, a software defect causes the satellite receivers to constantly search for a signal—even if the vehicle’s owner doesn’t subscribe to the satellite radio service.

Further, the satellite receiver continues to search for a signal even if the vehicle isn’t running. This constant search for the signal quickly drains car batteries, Jenner says.

Jenner initially filed the Volvo class action lawsuit in August 2015, claiming her Volvo’s car battery died twice in less than six months due to the satellite receiver software defect.

Volvo has tried to dismiss the class action lawsuit, but its efforts have been unsuccessful so far.

“Volvo’s motion to dismiss Jenner’s complaint is an exercise in distraction and confusion,” Jenner argues in opposition to Volvo’s latest attempt to escape the class action lawsuit. She accuses the car maker of putting forth several irrelevant arguments that do not warrant dismissal.

Jenner accuses Volvo of going to “great lengths” to distract the court from the multiple examples she has found of Volvo drivers complaining on public internet forums about the premature draining of batteries due to the satellite receiver software defect.

“But there is no reason for the Court to ignore these allegations,” Jenner argues, pointing out that there is no law that prohibits the use of information contained in public internet forums to demonstrate that a manufacturer knew about a product defect.

Jenner also points out that she used multiple examples in her Volvo class action lawsuit to show the car maker was aware of the defect.

In addition to complaints in public internet forums, her lawsuit included results of a Google search for “Volvo s40 battery keeps dying,” which brought up more than 20 links; four technical service bulletins issued by Volvo regarding the battery drainage problem; and the software upgrade Volvo created to remedy the defect.

“Jenner’s allegations make clear beyond doubt that Volvo was never an innocent bystander to an unforeseen situation involving a latent defect in its cars,” Jenner argues. “Rather, every reasonable inference to be drawn from Jenner’s allegations shows that Volvo—which was silent as Jenner and others bought and drove cars with a constant and widely reported battery-draining defect—knowingly concealed the problem.”

The plaintiff has asked the court to deny Volvo’s dismissal bid in its entirety.

Jenner is represented by Christopher Markos and Michael J. Quirk of Williams Cuker Berezofsky LLC, Marc R. Stanley and Martin Woodward of Stanley Law Group, Andrew S. Kierstead of the Law Office of Andrew Kierstead and Peter N. Wasylyk of the Law Offices of Peter N. Wasylyk.

The Volvo Battery-Draining Defect Class Action Lawsuit is Theresa Jenner v. Volvo Cars North America LLC, Case No. 2:15-cv-06152, in the U.S. District Court for the District of New Jersey.

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18 thoughts onVolvo Battery-Draining Defect Class Action Should Continue, Plaintiff Says

  1. Bradley Daniels says:

    My 2011 Volvo C70 keeps doing the battery drain for example if I stay home with car in my garage for 3 days battery is dead. When I shut the car off after driving it I can hear what sounds like searching in the dashboard by the radio and I always wondered what that was. I just purchased this car in October of 2022 and I love the car. I am starting to not love it as much since the new battery I purchased for this cat in December of 2022 has now been completely dead three times now and left ne stranded. I have taken the car to a mechanic who charged the battery and can’t find anything wrong with the car. Frustrating as this has now happened two more times.

  2. Jerry Minjarez says:

    I am disgusted with Volvo Corporation for concealing this defect and refusing to fix the software responsible for it. I have had to pay out money a few times for this issue and i keep being told that they could not find any thing with the car even when i have shown the pictures of that dash showing the low battery.

  3. Ms. Pamela J. Law says:

    I to replace my engine back in 2018, and after so doing, my battery light came on. I took my car back to the dealership to see why the light keeps coming on, no matter how far I drove the car. And was told a series of different stories why this was happening. To say the lease I got a new battery ($280.00) shortly afterwards, and the light came on again. I continue to complain that the battery light, and my the concerns fell on deaf ears. During the 2 year of going back in forth w/ Volvo about this battery, I had spark plugs install to see if this would eliminate the low battery charge but it didn’t help. Instead I was told it was indeed the battery, and I couldn’t believe I have to purchase another battery ($243.84 the same type). If there’s any chance I would like to be included in the class lawsuit because the battery was defective, and it should have been replace at no charge!

  4. Lei Zheng says:

    I have a similar problem with used 2012 S80. Struggling to start every morning. Install a new battery. The same problem! I will never purchase Volvo again!

  5. Angel Fields says:

    I have the same problem with my volvo and would love to be a part of this lawsuit against Volvo.

  6. E Gregory says:

    Sirius radio issue ruined one, maybe two batteries in my 2016 XC60. It is crazy that this issue hasn’t triggered a recall.
    The $188 “fix” is to install hardware to fully disconnect the Sirius from the tech system. Sirius totally unusable and apparently not fixable.

  7. Maxime Dermaux says:

    I have the same problem with my volvo and would love to be a part of this lawsuit against Volvo.

    1. Angel Fields says:

      I was wondering why I keep getting a low battery charge message!! XC60 2017

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