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UPDATE 3: On Oct. 26, 2020, Top Class Actions viewers who filed a valid claim for the Fitbit class action settlement started receiving checks in the mail worth $12.50. Congratulations to everyone who filed a claim and got PAID!
UPDATE 2: On Sept. 13, 2018, the Fitbit sleep tracker class action settlement was declined by a federal judge for a few reasons, but chief among them was a concern over the use of Fitbit coupons that would be given as part of the deal.
UPDATE: On Aug. 1, 2018, Fitbit reached a settlement deal resolving a class action lawsuit that claims the fitness device’s sleep-tracking capability is defective. Under the proposed Fitbit class action settlement, Fitbit will provide affected customers with a $5 voucher that will not expire and can be used on Fitbit’s website, as well as a $10 cash payment.
A California federal judge has refused to dismiss a putative class action lawsuit accusing Fitbit of misleading consumers that its wearable fitness devices can accurately track sleep quality.
On Friday, U.S. District Judge James Donato denied Fitbit’s dismissal request, saying the plaintiffs’ fourth amended complaint sufficiently supports their consumer deception and warranty claims that Fitbit knowingly advertises on its product packaging that its “Flex” device and other Fitbit products equipped with a sleep-tracking feature can accurately track users’ sleep quality.
“It is a rare situation in which granting a motion to dismiss is appropriate and nothing here makes this case one of those rare situations,” Judge Donato said. “The facts in the complaint … make the deceptive practices claims plausible.”
Plaintiff James Brickman of Florida filed the class action lawsuit in 2015, alleging Fitbit Inc. knowingly misled consumers about the functionality of sleep tracking on its wearable devices.
The plaintiff claims to have purchased a Fitbit “Flex” device that included a sleep tracking feature advertised to track “hours slept,” “times woken up,” and “sleep quality.”
However, Brickman says that Fitbit uses an accelerometer as the sleep tracking platform, which according to the complaint, “can only measure movement and not sleep.”
The Fitbit Sleep Tracking class action lawsuit further asserts that consumers who purchased Fitbit devices equipped with the sleep tracking feature paid at least $30 more than what they would have paid if they had bought Fitbit’s basic device, Fitbit Zip, which does not have the sleep tracking feature.
“By advertising this sleep-tracking function without actually providing this function to its customers, Defendant is violating California and Florida law,” the lawsuit contends.
Fitbit argued in their dismissal motion that the plaintiffs failed to show that its packaging misleads consumers and that claims lacked specificity necessary to allege fraud.
But Judge Donato said that product packaging, coupled with the plaintiffs’ own experiences with the products and documents stating that the devices can only measure motion, are sufficient enough to bring their claims.
Fitbit also cited a number of scientific studies in their dismissal motion, finding that accelerometers do accurately track sleep, but Judge Donato noted that the parties “clearly have sharply divergent views about sleep monitoring technology and what works and what does not,” but ruled those characteristics do not warrant granting the motion to dismiss.
“Even if Fitbit’s studies might validate the use of accelerometers for sleep monitoring, plaintiffs’ claims arise out of Fitbit’s representations on product packaging and similar sources,” he said, adding that “consumers are not expected to do research beyond misleading representations on the front of the box.”
The plaintiffs are represented by Patrick J. Perotti and Frank A. Bartela of Dworken & Bernstein Co. LPA, John A. Kithas and Christopher Land of the Law Offices of John A. Kithas, and Christopher J. Morosoff of the Law Office of Christopher J. Morosoff.
The Fitbit Sleep Tracking Class Action Lawsuit is Brickman, et al. v. Fitbit Inc., Case No. 3:15-cv-02077, in the U.S. District Court for the Northern District of California.
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8 thoughts onJudge Refuses to Dismiss Fitbit Sleep Tracking Class Action
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Have on garbage my cheap $9.99 one was the best until I washed it had it for over 7 years .Fitbit waste of money.
I would like to know more about this case if it goes to court etc. I would like to participate in the class action lawsuit. Thank You. Gregory Bowman gregajb812@bellsouth.net 954-708-4863
Who should I contact to become part of this lawsuit. I have the Fitbit HR and it doesn’t count steps nor floors accurately but the most worrisome part of it is it supposed to hold a charge for 5 days when fully charged but only holds a charge for a day and a half.
How can I get in on this lawsuit mine was not working right since day one after fighting back n fourth with them they sent me a refurbished one that also does not work right miss counts steps the app does not work it does not show you all the things it is supposed to and sleep is also not right please email me thank you
It did not do what it was supposed to do
I brought my fit at a Apple store, their seem to be a try in to the computer showing your results. Also the device rubble like casing broke after 2 month of everyday wearing. Add to this the misleading claims I want my $80.00 back.
Fitbit also takes inaccurate “steps” count. If you move your hand in anyway it seems to court that as steps.