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A California man claims in a new class action lawsuit that Harbor Freight Tools has been using several different deceptive pricing schemes to induce sales.
Plaintiff Ted Shimono says that discount tool retailer Harbor Freight Tools advertises “fake sale” prices to make customers think certain items are being offered at a significant discount when they’re actually not.
He says this tactic entices customers to buy lower-quality merchandise at inflated prices.
According to the Harbor Freight Tools class action lawsuit, many items for sale were marked with a purported original price, described in the store’s advertising as a “regular,” “retail” or “comp[are] at” price.
Shimono claims these prices are artificially inflated. He also says the merchandise was never offered for sale at the purported original price.
Shimono argues that many of these “original” prices are inherently arbitrary and contrived by Harbor Freight Tools. He says many of these items are sold exclusively by Harbor Freight Tools, such as the store’s own house-brand products. Since these items are sold through only one retailer, there is no actual market for them – and therefore no determinable market price, Shimono says.
In comparison to these advertised “original” prices, the prices at which the items for sale seem significantly lower, creating the impression of a discount that doesn’t actually exist, Shimono claims. He says Harbor Freight Tools uses this allegedly false discount to induce customers into making purchases.
The Harbor Freight Tools class action lawsuit argues this pricing tactic specifically runs afoul of particular California state consumer protection laws. Shimono argues the retailer’s pricing violates the California Unfair Competition Law, the False Advertising Law, and the Consumer Legal Remedies Act. The tactic also violates the Federal Trade Commission Act, the plaintiff says.
Shimono further takes issue with another of the defendant’s advertised discounts. Harbor Freight Tools publishes coupons that say “20% off your purchase” in large bold print, but then qualify that offer with much smaller print that reads “of any one item.”
Shimono says not only does the advertisement obscure the fact that the discount applies only to a single item and not the entire purchase, but also that Harbor Freight Tools will apply the discount only to the lowest priced item in the purchase – not “any” item, as advertised.
Finally, Shimono says Harbor Freight Tools advertises multiple different prices for the same item, then charges customers the highest of those prices when they make their purchase.
Shimono proposes to represent a plaintiff Class consisting of all persons in the U.S. who bought products from the defendant for their own personal use at an allegedly false “sale” price within the four years prior to the filing of this Harbor Freight Tools class action lawsuit.
He seeks an award of damages and restitution of the money with which the defendant has been allegedly unjustly enriched at Class Members’ expense.
Counsel for the plaintiff and proposed Class are Ronald A. Marron, Skye Resendes, William B. Richards Jr., Michael T. Houchin of the Law Offices of Ronald A. Marron; and David Elliot of the Law Office of David Elliot.
The Harbor Freight Tools Fake Sale Class Action Lawsuit is Ted Shimono v. Harbor Freight Tools USA Inc., Case No. 5:16-cv-01052, in the U.S. District Court for the Central District of California.
UPDATE: On May 16, 2017, a settlement has been reached in a class action lawsuit alleging Harbor Freight Tools USA Inc. deceptively advertised products as being on sale by listing an inflated “compare at” price.
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50 thoughts onHarbor Freight Tools Class Action Alleges ‘Fake Sale’ Pricing
you have 3 hours to cancel your order , i called the next day and they couldnt cancel my order even though its not going to be on a truck for a month apparently according to them. still order pending after 5 business days. even their supervisor i talked to was pretty rude about everything. even said its not his job to make me understand whats going on. never order online with this company covid19 or not. what they are doing is pretty shady to their customers.
Buyers beware, in that small print below each coupon (so small you can’t read it) it basically says this coupon only good on lower priced items. That writing on the coupon that says; Any Single Item. Is misleading.
UPDATE: On May 16, 2017, a settlement has been reached in a class action lawsuit alleging Harbor Freight Tools USA Inc. deceptively advertised products as being on sale by listing an inflated “compare at” price.
Where do I fill out the form for this settlement? I’ve spent a ton of money AAU this place over the years and have noticed that the sales don’t seem to be sales as well however I have been happy with most of the products… Please contact me someone.. robertsryan41@gmail.com
Wonder if the same would apply to Albertson’s meat advertising – they recently advertised “Baby Back Ribs – Regularly $8.99/pound, buy one, get two free” … they NEVER sell Baby Back Ribs for $8.99/pound!
People that can read will know the ads and coupons are clearly marked! BUT many times when I reach the cashier he/she will ask what item I want the 20% coupon to take off so we can’t you have to take that into consideration for the class action. Anyways, a huge amount of their prices on same items elsewhere are definitely lower priced. Take the zip ties at $1.99 the same item is $8.99 at another store. My thought” Buyer Beware”
I work there. There tools suck.
Millions of customers disagree.
They are like K Mart or Wal Mart – some things are ok to buy like basics. But I wouldn’t invest money in anything expensive with them. Do a search for a take off on them “Hazard Frought tools” – it is hiilarious