Anne Bucher  |  December 24, 2013

Category: Consumer News

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Mercedes Benz class action lawsuitA new class action lawsuit accusing Daimler AG and Mercedes Benz Cars of misleading consumers about the collision histories of their pre-owned vehicles was filed in New Jersey State Court on Dec. 13.

Plaintiff James Dey of Maryland filed the class action lawsuit, alleging that the two companies concealed and misrepresented the true condition of a used car he purchased. Specifically, he claims that the car he purchased was previously involved in a serious rear-end collision, which compromised the vehicle’s rear suspension. Dey claims that this knowledge of the vehicle’s collision history would have materially affected his decision to purchase the car.

Dey accuses Daimler and Mercedes of violating New York State Lemon Law, “specifically the willful concealment by the defendants of the vehicle collision history … and for concealing vehicle history and the essential terms and conditions of the transaction in warranty in writing ….” Dey also accuses the companies of violating the New Jersey Unlawful Advertising Practices regulations by failing to disclose that the car he purchased was previously damaged and had been subjected to “substantial repair or body work” that the seller should have been aware of.

The class action lawsuit also brings claims for breach of express and implied warranties of merchantability, “related to the defendants’ misrepresentations and assurances that the vehicle underlying the complaint was pre-inspected, safe for its intended use and that it warranted inclusion within the so called ‘Mercedes Benz Certified Pre-Owned (MBCPO) Program.’” Dey is also bringing claims for unjust enrichment and fraud.

According to the class action lawsuit, Dey sought to purchase “a reliable, quality, used luxury vehicle for cash value from a reputable manufacturer and dealership” in December 2007. He visited the Daimler Benz website and read up on the MBCPO program, which promises that the vehicles are thoroughly inspected and tested before they are sold. Further, Daimler indicates that a thorough check of the title and service history, including a CARFAX vehicle history report, is completed before each sale.

Based on these representations, Dey claims that he purchased a black model year 1999 C-230 advertised by Mercedes Benz of Manhattan, a MBCPO-approved dealership. On Dec. 15, 2007, Dey traveled to the dealership to view the vehicle and asked the sales representative about any defects. When no defects were disclosed, he purchased the vehicle and drove back to Maryland the same day.

During his drive to Maryland, Dey observed that the vehicle shook at highway speeds. Several months later, he took his vehicle to a mechanic to address the issue. According to the class action lawsuit, the mechanic informed him that the wheels were misaligned. He paid for the alignment out-of-pocket. He continued to have problems with the vehicle and eventually called the Mercedes customer hotline to file a formal complaint.

After being involved in a serious car accident, Dey conducted his own investigation into the vehicle history. He paid for a CARFAX report, which showed that the vehicle was involved in a rear-end collision in July 2006. He contacted the dealership, who passed his information on to Mercedes. According to the class action lawsuit, Dey’s attempts to resolve the matter were met with “various degrees of ridicule, incredulity and insults, and also with feigned ignorance.”

Dey is seeking restitution, disgorgement of profits, along with interest, attorneys’ fees, costs of suit, exemplary or punitive damages, statutory damages, and other relief that is deemed appropriate by the court.

Dey is represented by Andrew K. de Heer of Deheer Bureau Advocato LLC.

The Daimler/Mercedes Certified Pre-Owned Vehicle Class Action Lawsuit is Dey v. Daimler AG, et al., Case No. L-9735-13, in the Superior Court of the State of New Jersey, County of Bergen.

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3 thoughts onClass Action Says Mercedes-Benz Didn’t Disclose Used Vehicle Defects

  1. alfred david spina says:

    I purchased a 2008 meercedes c300s in 2015. The car was involved in an accident and the dealer never told me about this. I found out when I had body work done. I also needed to replace the transmission after the 1st year of owning it. I paid 6500 for a new transmission from the mercedes dealership. This car is nothing but trouble. In the shop for repairs every 4-5 months.

  2. Robert Dang says:

    Response By Email (Olivia C.) (06/28/2018 03:58 PM)
    Dear Robert:

    Thank you for reaching out to the Customer Assistance Center at Mercedes-Benz USA and bringing this matter to our attention.

    Customer feedback is paramount to ensuring that we are providing an unsurpassed ownership experience and we certainly understand your concerns regarding vehicle certification. While MBUSA does provide the criteria that the vehicle must meet in order to be considered a Certified Pre-Owned vehicle, it is ultimately the responsibility of the selling dealership, in this case Mercedes-Benz of Steven Creek, to ensure that the vehicle meets all factors and is reconditioned when necessary.

    Each dealer is in charge of their daily business operations which includes conducting these inspections. As they are owned separately of MBUSA, their management team would be in the best position to help address these concerns and shared your comments with for follow up. We certainly recognize your concerns and will be sure that it is documented accordingly, accessible for review.

    We appreciate the opportunity to respond and wish you many miles of safe, pleasant driving.

    Kind regards,

    Olivia
    Mercedes-Benz USA
    (800) 367-6372

    Customer By CSS Web (Robert Dang) (06/12/2018 12:22 AM)
    Autonation 1Price fraud. I went to the dealer to lease a GLC and was quoted a price $9,000 above MSRP for the lease. The price on the lease was dropped while I was still at the dealer. When I found a CPO GL450, the emblems was removed, the interior was untouched from the first owner returning the car. Yet, it was ready for me to drive home as a CPO. from Mercedes Benz of Stevens Creek. I have pictures of the condition when they delivered the car and I was ready to sign over my trade in. I found umbrella, receipt, plastic bag. The paint was scratched and the dealer manager said we don’t do much to CPO used car. Begs the integrity of MBUSA CPO over all. It wasn’t marketed as free unbrellas and Macy’s return receipt.
    Question Reference # 180612-000000
    Date Created: 06/12/2018 12:22 AM
    Date Last Updated: 06/28/2018 03:58 PM

    1. Teresa says:

      I just sent my information to start a class action against MB, is not fair that the dealership is in charge of deciding how much repairs will cost.

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