KJ McElrath  |  October 18, 2022

Category: Insurance

Total loss car insurance payouts may not always reflect the full replacement cost when a vehicle has been totaled, according to class action lawsuits.

These lawsuits allege that insurers violate their own contracts when they fail to reimburse policyholders for tax and licensing fees once a damaged vehicle has been declared a total loss.

Depending on the age, make and model of the vehicle in question, these fees can add up to thousands of dollars.

“Total loss car” claim, defined

Contrary to common perception, a “totaled” vehicle is not necessarily beyond repair. When an insurance adjuster declares a damaged vehicle to be a “total loss car,” it simply means that he or she has determined that it will be more cost effective for the insurance company to replace it as opposed to having it repaired.

In making this determination, the adjuster consults an authoritative valuation guide (such as Kelley’s Blue Book) in order to determine the fair market value of the vehicle at the time of the accident, taking into consideration overall condition, age, and mileage. If repair estimates (most insurers require the policyholder to get three) exceed that value, the vehicle is considered to be “totaled.”

At that point, the claimant should be entitled to compensation for the value of the total car. But in some states, the law requires insurance companies to pay more. These states recognize that the owner of a totaled car should not be on the hook for other necessary expenses related to their claims, such as taxes and title transfer fees.

Total car loss claims: cause of action

Plaintiffs in class action lawsuits against insurance companies argue that tax and license fees are part of a vehicle’s replacement costs and that claims should be paid accordingly.

In one class action filed against GEICO, a federal judge in Florida granted summary judgment in favor of plaintiffs who claimed the defendant acted in bad faith by failing to factor in registration, tax and licensing fees when they compensated her for the loss of the vehicle. GEICO attempted to get the verdict overturned by challenging the class certification, but the 11th Circuit Court of Appeals denied the defendant’s petition.

Other insurance companies accused of acting in bad faith

Numerous other insurers have faced lawsuits over failing to act in good faith with their insureds. More than a decade ago, the American Association for Justice issued a report ranking Allstate as the “worst insurer for consumers,” citing its “Deny, Delay, Defend” strategy used to avoid paying the full value of claims. In 1997, State Farm was forced to pay more than half a million dollars to a family who alleged bad faith on the part of the insurer.

Filing a total loss lawsuit

If you bought or leased a car or motorcycle in the last five years that has since been totaled, you may be owed money. Even if your insurance company has given you a payout, they may have failed to pay all associated fees and taxes, and you may be eligible to file a lawsuit for insurance underpayment.

Filing a lawsuit can be a daunting prospect, so Top Class Actions has laid the groundwork for you by connecting you with an experienced attorney.

Join a free total loss car accident class action lawsuit investigation

If you were insured under an auto insurance policy, experienced a total loss car accident, and were not reimbursed for sales tax and other fees by your insurance company in the last 5 years, you may qualify to join a total loss car accident class action lawsuit investigation.

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25 thoughts onTotal loss car insurance claims: Are you getting all that you’re owed?

  1. Lisa Rynestad says:

    I had Geico Insurance, my car was vandalized. They would not pay any of it. I had to pay out of my own pocket. I paid for 16 years with this insurance company and never had any claims before. What can I do. I have letters stating they are checking to make sure I had coverage during the time my car was vandalized, then they told me I had to have an address or they could not pay me. I was living in my car at the time. The law states you have to have insurance. I have insurance that covers vandalizing but yet Geico wouldn’t pay cause I didnt have an address.

  2. Marina Rebollar de Gomez says:

    Add me I used AAI insurance and they did not give me full value for the total loss claim.

  3. Jennifer Worman says:

    Add me USAA is currently doing this plus alot more of illegal stuff to my claim

  4. Mohammad Jalalian says:

    Please add me.

  5. Toni Akers says:

    My at was totaled a couple years ago I was not given the total value of the car plus they took off my deductible.

  6. Sarah Enloe says:

    My vehicle was stolen and vandalized after several thousand miles being driven my insurance company is trying to deduct the mileage from my value that was put on their from the ones that stole it and only compensated me $200 for my personal belongings and is trying to get out of paying the storage bill and still take my deductible out of the price he valued my vehicle at deductible 500 stor.670
    Amount recieved back 00.00 hey ALLSTATE . SOMETHING NOT ADDING UP ?????

  7. Jammie Crouch says:

    I was hit by a drunk driver and totaled my vehicle. They didn’t give us nearly enough to replace that vehicle.

  8. Demetrius says:

    My car was totally out in 2018 nissan Centra 2017 I drove it brand new off the lot. 5 months later it was hit buy a cement truck total lost. They only paid a a portion of the car and it left me with a balance and I had gap insurance that never paid it off and they never reimburse me for the sale tax license fees or any of that stuff…. Which suck so bad cause I had to get another car.

  9. Jamie Rourk says:

    I filed a claim with geico For an accident and they claimed that my 2003 Dodge ram should be told old when I got a second opinion From my personal mechanic they said half the stuff that geico said was wrong was not wrong when resubmitted it to geico they refused to pay and only would total out the car I had to pay for expenses out of my own pocket in order not to lose the value of my vehicle

  10. Michael Porter says:

    I never got fully compensated from a recent accident. I still have reciepts….

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