Anne Bucher  |  March 20, 2015

Category: Closed Class Actions

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This settlement is closed!

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SunTrust Mortgage insurance

SunTrust Mortgage Inc. has agreed to pay $500 million as part of a class action settlement with the federal government and the attorneys general in 49 states and the District of Columbia related to SunTrust’s alleged misconduct regarding its mortgage servicing and foreclosure practices. If you were a SunTrust borrower who was foreclosed upon between Jan. 1, 2008 and Dec. 31, 2013, you may be eligible for benefits from the SunTrust settlement.

SunTrust was accused of signing foreclosure documents without confirming the facts were correct. The mortgage company was also accused of signing the documents without having a notary present.

The SunTrust settlement will provide approximately $500 million in various forms of relief to eligible borrowers. Under the terms of the SunTrust settlement, approximately $40 million in direct payments will be distributed to foreclosed borrowers. The SunTrust mortgage settlement was reached in June 2014 and took effect in September 2014.

The SunTrust settlement administrator mailed Claim Forms to approximately 45,000 Class Members earlier this month. If you did not receive notice of the SunTrust settlement but believe you may qualify for benefits, contact the settlement administrator at 1-866-590-8532.

Who’s Eligible

Borrowers must meet certain minimum criteria to be eligible for payment from the SunTrust settlement:

  • The loan must have been serviced by SunTrust at the time of the foreclosure sale;
  • The loan went into foreclosure sale between Jan. 1, 2008 and Dec. 31, 2013;
  • The borrower made at least three payments on the loan;
  • The home was, or was intended to be, the borrowers’ primary residence at the time the mortgage loan was obtained;
  • The borrower had a mortgage loan secured by a one-to-four unit residential property; and
  • The unpaid principal balance of the first-lien mortgage loan did not exceed $729,750 for a one-unit property; $934,200 for a two-unit property; $1,129,250 for a three-unit property; or $1,403,400 for a four-unit property.

Borrowers who received a payment from the National Mortgage Settlement (involving Bank of America, JP Morgan Chase, Citibank, Wells Fargo, and GMAC/Ally) or the National Ocwen Settlement (involving Ocwen Loan Servicing, Litton Loan Servicing, and American Home Mortgage Servicing Inc. aka Homeward Residential) are ineligible to receive a payment from the National SunTrust Settlement.

Note: Borrowers from Oklahoma are not eligible for direct payments because Oklahoma did not join the SunTrust settlement.

Potential Award

Varies. The Notice Package, which was mailed earlier in March 2015, will contain a letter containing the minimum payment you are eligible to receive and instructions on how to file a claim. According to the SunTrust settlement website, eligible loans will receive a minimum payment of approximately $850.

If you did not receive a Notice Package but believe you may be eligible for benefits from the SunTrust settlement, contact the settlement administrator at 1-866-590-8532.

Proof of Purchase

N/A

Claim Form Deadline

6/4/2015

Case Name

United States of America, et al. v. SunTrust Mortgage Inc., Case No. 1:14-cv-01028-RMC, in the U.S. District Court for the District of Columbia

Final Hearing

N/A

Claims Administrator

National SunTrust Settlement Administrator
1-866-590-8532

SettlementAdministrator@NationalSunTrustSettlement.com

Class Counsel

N/A

Defense Counsel

N/A

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199 thoughts onNational SunTrust Mortgage Settlement

  1. missbliss says:

    Clearly the administrator, (Rust), does not feel any pressure to provide any information (since the last post on the website in July). I bet that the only way it seems theyll provide any info is if enough people call the 800 number and ask for it. I mean, how much longer can they possibly drag this out??!!

  2. Lis says:

    Any more news on when checks will be mailed? Does anyone know how much they will be for? Not that it would ever equal what we lost.

  3. Mell says:

    I have moved since I filed the claim, anyone know where I can change my mailing address?

  4. missbliss says:

    I would really love to know what the true holdup is. Its such a small (compared to other mortgage settlements), and straightforward settlement. What could possibly be causing delays?

  5. Sarah says:

    This is just nuts! They at least need to update their website or something as to when these checks are going to be mailed.

  6. missbliss says:

    Someone from Rust left me a message yesterday. I called back, assuming it was probably not going to be any actual information, and I was right. The message was just that payments would be mailed out before the end of the year. Big whoop, that really tells us a lot. Not.

  7. liz campo says:

    dont expect anything until early december. just read the motions which are still being filed as late as 10/22/2015

  8. missbliss says:

    Its just getting more and more annoying, now we are at almost five months since the deadline to submit claim forms. For such a straightforward settlement, I dont get the hold up. Its not like they have to determine individual award amounts, everyone gets the same exact amount, divided up evenly from all claimees.

  9. D says:

    As of 10/27- same message received when talking to an agent – checks mailed in the fall. Could totally tell she was reading a statement. I am not making excuses for Suntrust but they had no idea how to handle things. I finally got a hold of someone back in 2009 to help me, took all my information and promised they would do all they could to let me keep my house. 3 weeks later, the lady moved departments and wouldnt talk to me.

  10. Diane says:

    They changed my locks (before my home was sold), their clean up people came in and removed property from inside and outside my home WHILE I STILL OWENED IT. We could not get back inside our home. I reported this to them, they said they would get back to me THEY NEVER DID and when I called again they knew nothing about it. They are a joke and they are disgraceful. I paid them a lot of money over the years, they got a home in good shape with many extras that we added on over the years, we get $850.00 They make me sick. Still no check in the mail.

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