A class action lawsuit has been waged against Scopely Inc. by users claiming that the online video game company decreased the value of virtual goods purchased on the video game Star Trek Fleet Command (STFC).
Plaintiff Vernon Ackies says that he purchased virtual goods on the Star Trek video game and found out that Scopely decreased the value and the effectiveness of the goods after he bought them.
“Simply stated, Scopely took advantage of, and defrauded, its players through numerous unconscionable commercial practices and fraudulent acts to extract as much money as possible from them,” the Star Trek video game class action lawsuit notes.
The plaintiff states that Star Trek Fleet Command is a multiplayer online game, or “MMO,” which allows players to participate at the same time over the internet. STFC is free to play, but players can buy virtual goods with real money to enhance their abilities compared to other players on the game.
The Star Trek Fleet Command class action states that, for as high as $99.99 players can purchase “resources,” “materials,” “character cards,” “faction credits,” and “ship blueprints.” In addition, the plaintiff notes that game players can purchase “packs,” like “Master Station Upgrade Pack” and “Ultra Ship Power Pack,” which encompass tokens which are used to upgrade a player’s character, space station or space ship.
“Making upgrades to a player’s space station and space ship through the purchase of virtual goods is an important function in STFC. Without making these upgrades, which cost real money, competitive players are unable to advance far in STFC and are easily defeated by other players who have made such purchases and upgrades,” the Scopely class action lawsuit states.
In addition, the plaintiff claims that the defendant represents the importance of upgrading a player’s space station and space ship.
The Scopely class action lawsuit alleges that STFC misrepresents to players the cost of Star Trek Fleet Command’s virtual goods. The plaintiff claims that STFC subtracted more in-game currencies from a player’s balance than the stated cost prior to purchase.
The plaintiff also claims that players pay for virtual goods that had stated benefits and capabilities at the time of the purchase, but that the players did not get those benefits and capabilities that they paid for.
The Star Trek Fleet Command class action lawsuit also claims that in February 2019, after complaints from STFC players, Scopely released an “update” to the game, which was supposed to fix parts of the software that was causing issues.
The plaintiff claims that these updates made changes to the “rules” of STFC, which had an effect on the “in-game economy and cost structure.”
“The February 2019 update, as well as a series of subsequent updates, substantially changed the rules of STFC and the in-game economy, effectively devaluing all prior purchases made by paying players,” the Scopely class action lawsuit alleges.
The plaintiff also alleges that Scopely makes it hard for Star Trek Fleet Command players to file complaints and refuses to issue refunds to players who have lost purchased virtual goods bought with real-world money.
“Refunds are not issued even if the virtual good was lost through no fault of the player…or if a virtual good does not operate as represented,” the Scopely class action lawsuit states.
The plaintiff has filed this action under the New Jersey Consumer Fraud Act, breach of contract, breach of the implied covenant of good faith and fair dealing, conversion, unjust enrichment, and legal fraud.
Did you purchase virtual goods while playing Star Trek Fleet Command? Leave a message in the comments section below.
The plaintiff is represented by Bob Kasolas and Mark E. Critchley of Brach Eichler LLC.
The Scopely Star Trek Fleet Command In Game Purchase Class Action Lawsuit is Ackies v. Scopely, Inc. Case No. 2:19-cv-19247, in the U.S. District Court of New Jersey.
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513 thoughts onStar Trek Fleet Command Players Lose Virtual Goods, Class Action Says
I would be interested in joining this law suit
I to would love to be apart of this as I have been screwed many times by them as well.
Will gladly be a part of this
Repeated loss of virtual items, game crashes, freezes, and so on. Been playing for over 3 years
Contact me. Many videos, screenshots, and messages catching them stealing officer shards, resources, materials, and ship blueprints.
I’ll not complain about spending money, it was my choice, but they’re not giving what’s paid for, and then stealing more of it off the top.
Even when straight busted red handed, they refuse to follow their own set policies.
Have hours and hours of proof, and them telling me to deal with it, it’s fair, because they steal from all players…… not paraphrasing.
word for word.
I have purchased thousands and want my money back
Same with me !!!! Sign me up
Not only have they devalued many things, they take your money and then don’t deliver the items, then you contact them and they blow smoke up your butt…… I would not only join the suit but put my name at the top with the others.
I have more to add to the damages Scopely has caused it’s players. I am quite certain that they sponsor certain players who acquire ungodly expensive items, that essentially acts as a carrot to pull along everyone else. To chase the strongest player, who seems to dump thousands of dollars every single day into the game. It’s difficult to imagine a multi millionaire spending his fortune and time playing this game. It’s also difficult to imagine anybody other than a millionaire paying hundreds of thousands a year to have a high powered account. More than this, sed “paid players” instigate conflicts that draw even more money out of those willing.
As one example, on the the packs you can purchase through the store is an item needed to call “armadas” or coordinate attacks against larger than normal targets. I believe that at least one of these players is encouraged to fly around and break up the armadas, so that the caller will have to buy another pack in order to get any reward.
I have mentioned to Scopely the idea of protecting what is the most important part of the game, so one player can’t cost another player thousands of dollars to still reap no reward. Their response was, don’t expect anything to change.
I would like to make a motion that Scopely is forced to protect the real dollar investments made by their players and not make it so easy for one person to thwart another person’s reward from spending
I was scammed by Scopely. I paid into their Star Trek fleet command game and they shut my account down after paying over $1800.00. I want my money back or account reactivated. I filled a complaint with the BBB but they just stopped responding.
Sign me up I’ve poured thousands into this useless game I stopped when I noticed that I wasn’t being given all the items they advertised were in the packs I was purchasing when I complained to scoply they said that as far as they knew I got everything in the back but thats bullshit… Only 1 time was I able to get my RSS back after my shields would fail bcuz of some glitch… I would purchase packs and have billions of resources and still be attacked and drained while it shows that my shield was active they still refused to refund my losses