Steven Cohen  |  October 28, 2019

Category: Legal News

star trek video gameA class action lawsuit has been waged against Scopely Inc. by users claiming that the online video game company decreased the value of virtual goods purchased on the video game Star Trek Fleet Command (STFC).

Plaintiff Vernon Ackies says that he purchased virtual goods on the Star Trek video game and found out that Scopely decreased the value and the effectiveness of the goods after he bought them.

“Simply stated, Scopely took advantage of, and defrauded, its players through numerous unconscionable commercial practices and fraudulent acts to extract as much money as possible from them,” the Star Trek video game class action lawsuit notes.

The plaintiff states that Star Trek Fleet Command is a multiplayer online game, or “MMO,” which allows players to participate at the same time over the internet. STFC is free to play, but players can buy virtual goods with real money to enhance their abilities compared to other players on the game.

The Star Trek Fleet Command class action states that, for as high as $99.99 players can purchase “resources,” “materials,” “character cards,” “faction credits,” and “ship blueprints.” In addition, the plaintiff notes that game players can purchase “packs,” like “Master Station Upgrade Pack” and “Ultra Ship Power Pack,” which encompass tokens which are used to upgrade a player’s character, space station or space ship.

“Making upgrades to a player’s space station and space ship through the purchase of virtual goods is an important function in STFC. Without making these upgrades, which cost real money, competitive players are unable to advance far in STFC and are easily defeated by other players who have made such purchases and upgrades,” the Scopely class action lawsuit states.

In addition, the plaintiff claims that the defendant represents the importance of upgrading a player’s space station and space ship.

The Scopely class action lawsuit alleges that STFC misrepresents to players the cost of Star Trek Fleet Command’s virtual goods. The plaintiff claims that STFC subtracted more in-game currencies from a player’s balance than the stated cost prior to purchase.

The plaintiff also claims that players pay for virtual goods that had stated benefits and capabilities at the time of the purchase, but that the players did not get those benefits and capabilities that they paid for.

The Star Trek Fleet Command class action lawsuit also claims that in February 2019, after complaints from STFC players, Scopely released an “update” to the game, which was supposed to fix parts of the software that was causing issues.

The plaintiff claims that these updates made changes to the “rules” of STFC, which had an effect on the “in-game economy and cost structure.”

“The February 2019 update, as well as a series of subsequent updates, substantially changed the rules of STFC and the in-game economy, effectively devaluing all prior purchases made by paying players,” the Scopely class action lawsuit alleges.

The plaintiff also alleges that Scopely makes it hard for Star Trek Fleet Command players to file complaints and refuses to issue refunds to players who have lost purchased virtual goods bought with real-world money.

“Refunds are not issued even if the virtual good was lost through no fault of the player…or if a virtual good does not operate as represented,” the Scopely class action lawsuit states.

The plaintiff has filed this action under the New Jersey Consumer Fraud Act, breach of contract, breach of the implied covenant of good faith and fair dealing, conversion, unjust enrichment, and legal fraud.

Did you purchase virtual goods while playing Star Trek Fleet Command? Leave a message in the comments section below.

The plaintiff is represented by Bob Kasolas and Mark E. Critchley of Brach Eichler LLC.

The Scopely Star Trek Fleet Command In Game Purchase Class Action Lawsuit is Ackies v. Scopely, Inc. Case No. 2:19-cv-19247, in the U.S. District Court of New Jersey.

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513 thoughts onStar Trek Fleet Command Players Lose Virtual Goods, Class Action Says

  1. Ian hodgson says:

    I have bought a few packages to repair ships and build quicker. But offten targeting glitches and freezes cause you ship to be destroyed using up these repairs and eating up real cash. They offer one-off ship packages but you get such a low level ship its useless. Franklyn to name one. Upgrading costs weeks of work or more money its a scam.

  2. S. L. Holmes says:

    I made current purchase from Scopely twice with real credit card transactions in February and March the most resent being March 30, 2020 for $49.99 officer pack, check my account and was charged $76.09 can’t get in touch with any on at Scopely ?

  3. Philip says:

    They advertise packs for 19.99 but after you buy one you can only get the 99.99 option from then on even though they advertise the 19.99. Tell your attorney to add that to the lawsuit. False advertising is also a crime. Also when the game glitches and it misrepresents the time for travel your ships are killed before your notification warning is given. This deprives you of rss that represent real money. The same time glitch causes problems now with armadas where you start an armada and find someone started one before you did but you couldn’t see it due to a glitch. The paid for armada directives are not refunded which constitutes fraud. Feel free to contact me for other issues.

  4. Paul says:

    Yeah, I want in…I purchased several packs. They are RIP offs. One pack I purchased offered a certain amount of the “Latnum” in the advertisement. They gave me half the promised goods. I eventually figured out how to file an issue and complained. And of the story, I didn’t get what I paid for nor did I get my money back…they are crooks.

  5. Carlos Enrique Arostegui says:

    I would like to be part of this lawsuit. Seems like this lawsuit is been going on for a while but I have not been contacted. This is the second time I signed up for this lawsuit and so far no contact.

  6. Daniel Woodall says:

    I would like to take place in this lawsuit as well! That game preys on people to spend as much real money as possible and finds new ways for it to be worthless at every corner.

  7. Jeremy Borowicz says:

    Seriously, I want in on this lawsuit!! How do I sign up?

  8. Cory Kaldal says:

    Bought the jellyfish clearly stated FULLY completed it was not. I still had to pay more to finish building it recently I finally finished leveling it this was back in July 2019 no form of what they offered was ever complete that they implied it was.

    1. Janice says:

      Same here. I paid for the same ship and got no blueprint no nothing. I’m very upset.

  9. Daniel says:

    Yep I have, and I have lost quite a bit to game glitches where notifications about your base being hit don’t come until after you are cleared out.

  10. Theresa says:

    I have made purchases for items that did not provide for values stated. Glitches in the game such as peace shields that dont stay activated based on advertised times have caused me to lose the items for which I paid. They refuse to give a refund.

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