Abraham Jewett  |  July 11, 2022

Category: Cellphones

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Girl using a digital generated phone with roaming on the screen.
(Photo Credit: McLittle Stock/Shutterstock)

FCC wireless network emergency guidance overview: 

  • Who: The FCC has adopted new guidance for wireless carriers which will be required to come to agreements on roaming privileges during climate emergencies. 
  • Why: The new guidance was put in place by the FCC to help ensure customers don’t lose services during climate emergencies. 
  • Where: The guidance affects wireless network customers nationwide. 

The Federal Communications Commission (FCC) has adopted an order intended to help improve the resilience of wireless networks amidst climate disasters such as wildfires and hurricanes. 

The new rules were proposed by FCC Chairwoman Jessica Rosenworcel to other members of the agency last month, were adopted on June 27, and formally released to the public last week on July 6. 

Wireless carriers will be required to come to agreements on roaming privileges during climate emergencies in order to ensure their customers don’t lose service. 

The FCC also made mandatory a previously optional guideline for wireless carriers called the Wireless Network Resiliency Cooperative Framework.

Rosenworcel says the framework aims to ensure that wireless customers don’t lose service during emergencies by focusing on data sharing, assistance, and coordination efforts. 

“We’ve seen that the mutual aid and other provisions of this Framework can be effective at speeding recovery and ensuring responders have all the information they need, and it’s time that these practices be implemented on an industry-wide basis,” Rosenworcel said, in a statement. 

FCC says new guidance makes clear how framework is ‘triggered’

The new guidance also makes it more clear how and when the framework can be triggered, allowing it to be “more predictable, consistent, and responsive to needs on the ground,” according to Rosenworcel. 

Taken together, these changes will help restore service faster, help speed response coordination, and keep more people connected in disaster,” Rosenworcel wrote in the order. “But we can’t stop here.”

Rosenworcel says the FCC continues to examine ways it can upgrade its emergency response procedures, including by potentially expanding the framework and/or checking for cracks in its Disaster Information Reporting System. 

“We will continue to assess the record and work on these issues,” Rosenworcel said. “We need to because network resiliency is so essential.”

A group of Verizon and AT&T subscribers filed a class action lawsuit against T-Mobile last month alleging the companies 2020 merger with Sprint was anticompetitive and financially harmed them

Have you lost wireless service during a climate emergency? Let us know in the comments! 


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11 thoughts onWireless carriers to improve service during emergencies per FCC

  1. Wayne Jenkins says:

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