T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
we had the ONE plan unlimited 55 at $30.00 per line, no fee or tax and for life..so two lines were $60.00 per month and have paid this for many years. NOW THE BILL HAS GONE UP TO $70.00 PER MONTH in voilation of their own contract
I I just left T-Mobile and not one month was the same price ever. Only one was what it was supposed to be then the rest were more…. Way more. So I left went to cricket
They raised the price of mine and my husbands plan. It was granteed not to go up.
My plan was raised. I was shocked because they promised not to raise it. Actually, it was contracted. Please add me to this lawsuit
T-mobile raised my Magenta 55+ plan by 5 dollars
I have been with T-MOBILE for as long as I can remember. This is the first time I was put on a new plan and was told by the sales representative that this is the best plan ur plan will nvr go up, your plan will always be the same unless you make the change.
My plan was 5g Magenta and it was suppose to be $130.00 taxes and fees included.
Well I get my bill and it’s over $1000
The following month it’s over $900
The following month it’s over $600
The following month it’s over $700
The following month it’s over 800
Customer service could nvr explain the price increase so how I’m with another company for the first time since i was a teenager; they are still trying to hold over my head the $800 they say I owe from the last bill.
Same thing here I’m on the 55 plan. I’ve been with t mobile for over 20 years.
T mobile raised our plan after saying it was a lifetime Guarantee with the maginta max plan for the tablet we where not told by t mobile or agreed to it on top of that costumer service was always rude and tried to take more and more money from us and getting charged for add ons we never put on our phones if anyone knows about any lawsuit against t mobile in Arizona please let me know
TMobile raised my price and I was informed that I was apart of the group of the ones it wouldn’t raise. I’m in the 55 + plan. Liars!!!
How do I get on the T mobile class action suit
This year has been nuts. Gone up drastically asked about the 55 and above discount that will be another $100 a month
Absolutely absured the cost now for cell phones and service…… Charged me $181 in restoration fees. Late fee is different every time ranging from $7 up to $34. Promotions drop off your account for no reason and they act like you never had them. I have lost hundreds of dollars maybe even thousands to incorrect billing simply because I don’t have the time to sit on the phone for hours explaining their mistakes besides even if I did take the time most of their employees are incompetent and frankly could care less about your situation. 8 years 2 data breaches, identity stolen, social security number on the dark web, continuous billing errors with no corrections, piss poor customer service why have I stated this long is beyond me. Time to move on and away from tmobile