T-Mobile prices class action lawsuit overview:ย
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.ย
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.ย
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.ย
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.ย
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.ย
โT-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,โ the T-Mobile class action says.ย
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.ย
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans โ which the company referred to as an โun-contractโ โ in 2017, at which time the carrier allegedly promised the plansโ rates would never be changed.ย
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.ย
โNow that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,โ the T-Mobile class action says.ย
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jerseyโs Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.ย
Mediation for a class action lawsuit revolving T-Mobileโs merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.ย
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.ย
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
Iโm so in on this. Please add me!
please add me
Was told a certain price than every month I have to call to get the price lowered.
Yes, They DID! They raised my rates and I am trying to get out!
I had a price increase for 2 lines of $10. After I was told the same thing.
Add me
Same thing here
2 lines, 10$ increase
Add me
Iโd like to be a part of T-Mobile prices class action lawsuit, as T-mobile increased my phone bill $5/line (4 lines) = $20. Iโve put in a complaint to the FCC already. A promise / guarantee is their contract to customers, and they broke it.
Yes they did raise my plan rates
I needed a new phone and was getting a new one free if I stayed with them 2 yrs. Before buying it I called to make sure that my rate was locked in as I didnโt want to be stuck.woth tjem.2 years if it wasnโt. I was told it was . Then told the same in the store , plus I made them call to be certain and the sales person said the told them.it was Locked in. I had the senior plan 2 unlimited lines for $60. mo. Test, call, data and hot spot included. And I had a watch line $10. mo. A couple weeks later they raised the price. So I told them to cancel the watch line which I didnโt like doing as Iโm 71 and live alone so Iโd bought the watch for safety. Iโve been with them for over 20 years but looking elsewhere now.id like.to be.part of the class action suit.
Please add me.
They actually cancelled the plan I had for over 20 yrs and hung up on me, then gave me a more expensive plan and wouldnโt give me back what I had ,
Yes, they raised mine. Please, add me.
They told me they would be paying for my free phone every month but on my bill it states that my plan went up, every month there is an increase in my bill.