T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
My Magenta plan was recently raised and I don’t know why
Please add me I’m on the Magenta program & have been affected!
The price NOT increasing plus the merger was what convinced me. I’m on a fixed income and still with them. Thinking about switching to Consumer Cellular.
Please include me and my family.
Yes! I was so confused when prices seemed higher than what I thought was agreed upon. I’m stil with tmobile, but last year I called and asked why my monthly bills were so much higher because even the sales rep at the store told me the monthly price would be lower than what my charges are. Once our current phones are paid off, I’m switching to something like Boost Mobile. This is outrageous!!
I was affected and found it outrageous
I was affected
I have been increased. Please add me .
Text message from T-Mobile dated May 22, 2024 @ 3:01 Pm:
For the first time in nearly a decade, we’re making a change to the price of some of our monthly service plans. Starting on 06/05/24, your rate plan(s) will increase by $5 per line per month. You’ll keep all the benefits you currently enjoy, and your rate plan type and bill due date remain the same. For more information, visit sms.t-mobile.com/uju48XCY
The worst company ever. In addition to layers of made – up complexities, over billing, billing ahead, and changing plans according to rules that were not part of the initial service, they are a company that employ the young, to become con artists, use i -pads for electronic account sign up, and mis represent their products, their pricing. In addition they are a pay to pay scam. Each line, if you are paying with a credit card will be charged an additional $10.00 per line, so get this, your once ” free data” 125 dollar plan will easily be in the high $200.00 range, and if you call, you get a barage of customer service agents who ” understand” but are not authorized to make account corrections. They need to be shut down. Also as a seperate issue, they close stores, then tell these young managers they can get another job, but they make sure it is so far, that they are unable to re-locate. They are crooks.
Please add me.
This is the one thing I was very upset with we were promised a life time price. Then all the sudden our amount changed after being with them for 5 years along with that we lost our hot spots that came with it and that was most important we used that to do homework on the lab top. When it all changed we were forced to get a wifi box which inturn costs even more money. So yes, I feel this lawsuit is very necessary and I will be filling along side everyone else.