T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
T-Mobile raises rates with out notice.
T-Mobile! Come ON! Once again you let us down. And now the commercials with the “get a free phone” bull! I just spoke with a supervisor about it, and they admitted it’s the same trade-in plan as before, leaving one to pay the remaining monthly amount on their bill. Too many issues with them, AND they raised prices! ADD ME, for sure!
Please add me
They this to me as well My forever plan went from $136 to $146 a month with no explanation.
Please include me. I not only want the price I contracted For, I want the increased price refunded-with interest.
I agree the prices should NOT have been raised.
They did this to me over a two year span. I got so bad that I switched companies. TMobile never tried to fix any issues a customer experiences and most of the times it’s at the fault of their workers but they always put the blame on the customers. My bill kept rising every month & I wasn’t adding or purchasing anything. Darn bill went from $75 all the way to $367, how? Just how can a cellphone bill hike that much in a three month span and it took me almost 18 months going back & forth trying to get my bill credited from those payments I had to make to keep my services on.
Yes please add me I have been with T-Mobile for over 20 years and this did happen to me.
Please add me
Add me please
please add me …. days ago i had a really frustrating experience, ii changed company for this exact problem. i called and they had !excuses finally i got sent to collections recently i called to have copies of my bills they said they were going to be emailed them to me which never happened i call and they said they didnt have access anymore and to talk to collections and kept on coming up with alot of excuses and its annoying …..its a mess and all because they raised my bill not respecting the price and never had a reason for it . please count me in.
Please add me
They told me I was grandfathered in. My plan woukdnt change
Not true