T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
I still have notes every month my bill was increasing or decreasing and they were putting me on plans I didnt know about. Had to pay off a phone that I “leased” then pay to buy it fully when i thought I was just paying to buy it fully. They have too much stuff going on and i kept up with them. They want me to pay a $300 bill and well Goodluck Tmaybe Jesus paid my debt off already!
They absolutely did!
T-Mobile caused me a lot of anxiety with this price hike ,a loyal T-Mobile customer for over 12 year’s
I’ve been with T-Mobile for four years and they promised not to raise the price I want mega Program they lied
Not only have they done this, they claim that the smart watches would be free than after looking at my bill being charged a little each month to pay them off…that’s not free and if I wanted to cancel and return I would still be charged
Same here..
Yes they did,
Same here
Please add me
I believe I have the magenta plan with 4 lines and got a text from T-Mobile that each line is going up in price. I had just lost my job and now this?! Also the service is bad in many areas where I live but they promised they were adding more towers which after 3 years haven’t seemed to have happened.
T-Mobile is a scam which needs to be closed! They have lied to me and others from day one. Was told my bill won’t be over 120.00 yet EVERY month it’s over 300.00!!! Nobody can give a clear answer as to why only beg for more money! 98% of the people I’ve spoken to are reading a script and doesn’t understand ENGLISH well. They are taught to beg customers for money only. I want all my money back also my phone numbers to go to another company. Hopefully it will be better than T-Mobile
So if we live outside of those four states but were screwed over by T-Mobile are we SoL? Or can we be represented somehow?
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