T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
Yes, was lie to from the beginning about half off product.
Add me as well. When you are on a fixed income even 10.00 a month cuts into something else.
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still have original contract stating lifetime guarantee of no rate increases, since John Legere left they are no longer the same company. Yesterday my home internet went out and after some time on the phone with service they told me to bring my device to the local tmobile store in Harwich MA. When I arrived this little punk brat started giving me a bag of shit saying “this is a franchise store not a corporate store so I can’t return your device” then went on and on blah blah blah not helping at all! Had to get a new one call Tmobile request shipping label and more for defective device than three hours and thren today package up old device to bring to UPS all at the same time they increased my 55+ plan rate, guaranteed to never increase! Then this morning new device went offline! Time for a new phone and internet provider, the new America!!!
I have an apple 14 and would like to be a part of the law suit if phone is a part of this law suit.
Tmobile raised my over 55+ plan $10 month for 2 lines.
I have a legacy plan and they did this to me as well. I am interested in signing up to join the suit.
How to join? My rates were raised and I’ve been with them for 20+yrs since I was in the Army.
They raised mine as well. They told me my rates were grandfathered in. I have screenshots of the conversations I had with them right before they raised the rates as well. How can we get added to the class action lawsuit?
T-Mobile raised our monthly by $63 in Arizona