T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
Please add me I have the T-mobile One plan that was never supposed to have a rate change and they recently changed it.
We started with the promised “never go Up” bill at $70 ($60 a month for two lines if both over 55 with autopay) when the plan first came out. We have maintained it ever since then suddenly a couple months ago we got notice they have changed their mind and now the auto pay price is $70 per month) So much for promises.
Yes they raised my plan also.
Add me please.
Please add me
Add me I was with sprint now t Mobil. They raised my price also
I left T-Mobile because they price skyrocketed and I couldn’t afford to live unfair and the lies they told shame on tmobile
Add me. I have T mobile as well.
Add me!
More class actions coming
I had T mobile in 2017
Left because prices got too high
Yes, T-mobile raised the prices without inquiring on my four lines.
Lines went up $5
Yes mine was raised after promising prices would never change unless you change your plan
I have the T-Mobile one plan. If I remember correctly when you started with the plan it was $70 for the first line, $50 for the second line, and $35 for phone lines thereafter. Insurance per phone, payment plans for the next 24 months, however much your phone cost. Activation fee. All other taxes and fees included in the price shown. I see everybody is mad about 5 or $10 increase, yet I have had more increases than just five or ten dollars over the past 7 years. I think I’ve had more like 25-$50 increase.
T-Mobile customer on Simple Choice since 2015. All lines increased by $5.