Abraham Jewett  |  July 22, 2024

Category: Cellphones
T-Mobile storefront signage, representing the T-Mobile class action.
(Photo Credit: MarinaMonroe/Shutterstock)

T-Mobile prices class action lawsuit overview: 

  • Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc. 
  • Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life. 
  • Where: The T-Mobile class action lawsuit was filed in New Jersey federal court. 

T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges. 

A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it. 

“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says. 

The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent. 

T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims

The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed. 

In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action. 

“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says. 

Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.

The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members. 

Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores. 

Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.

The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP. 

The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.


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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to

  1. Leonard Ratliff says:

    July 25 2024 Please add me Leonard Ratliff I was told rates wouldnt go up

  2. Kelvin Frixen says:

    I’m in Michigan, my Magenta 55+ plan went up 2 months ago after being promised $50 a month for life with “No Hidden Fees”
    Can I get in on the class action lawsuit?

  3. Avetta Morris says:

    Please add me. I know I have been over charged as my bill is different every month ( & it’s not taxes)

    1. Twanda says:

      Please add me..I have Magenta…how do.I become apart of the class action?

  4. Marlena Hinkle says:

    I want to join the class action lawsuit for TMOBILE price raise. T Mobile Saud they sent me a text telling me about the raise May 22 at 9:22am and I never received the text messages from TMOBILE. I called TMOBILE and they helped me go look in usage them text messages and click on my name cause I am the account holder and put the dates in for that day and I never received the text message from T-Mobile saying my price was going up so I screen recorded a few days to show I never received my text me about the price raise I called T-Mobile and all my calls are recorded and the lady said she was going to send it to my account on the T-Mobile app telling me about the price raise 7-25-24. TMOBILE promise they would not raise the rates and even though I did not receive the text message from T-Mobile they will not remove the price raise.

  5. Robert and Kathleen Krause says:

    Please add us. We were told our rate would not go up.

    1. Genni Salles White says:

      I was told I was at a fixed rate and it would not go up. My bill is at 289.00. They scam me into thinking that that I was going to get two upgrades on my line come to find out they added two lines for sixty dollars. When I fronted them they said there was nothing they could do about it. Please add me to the lawsuit.

      1. Jamie Ostrander says:

        My plan also went up through T-Mobile and I’m on Social security I pay almost 300 every 2 months and it jumped alot on me I’m switching to Metro

    2. Sandra Crowe says:

      How do I join the T-Mobile lawsuit? I have the magenta 55+ and it went up from $60 to $70

  6. Debbie Mantle says:

    Please add me

    1. Jennifer Montano says:

      Though I’m not in any of the above states mentioned, I have just been recently alerted that my bill will go up $10 starting August 1st. I’m set up with the Magenta plan.

  7. Karen Counts says:

    Not sure if my rate was guaranteed but it has increased. Add me too.

  8. Drina Whited says:

    Very disappointed I have had a business account with T-Mobile for a long time and now it’s like my bill goes up every couple months because I won’t switch to one of their new plans?

  9. Wendy Newman says:

    Very disappointed when I got notice my senior plan was going up, Yes they broke their promise, and they owe us. Please add me.

  10. Sheila Ann Hogrell says:

    Please add Me

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