T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
T-Mobile told me my rate wouldn’t go up. I have 3 lines and it was raised $5 per line. I didn’t consent to this and I can’t afford an extra $15/month. Please add me to the lawsuit.
Subscribed to T Mobil in 2023. They promised rate to remain the same. Because I had an increase on my rate with another cell phone company. Then T mobile increase their rate.
T-Mobile also didn’t let me transfer to Arizona cheaper unlimited plan since 2021. It was $75 monthly in NYC and $65 in Arizona. They said they would and they lied. I drove to three T-Mobile stores and they didn’t help me either. Now raising $80 a month without explaining why is just wrong.
I have five lines, each of which was raised $5 a month. Done without my consent. Wasn’t supposed to be raised.
Tmobile send me email in April 2024 saying there raising my 3 lines to at least 4 dollars each line however when I talk to them about my current bills they claim my rates plan has not gone up yet my bill is higher so who’s zooming who ” ?
T-Mobile raise my prices and they doubled my price the cost every month and when my cost was supposed to go down I went from two lines to one and the cost was supposed to be cut in half and it doubled they would not work with me on it I tried for 3 months every time I contacted someone they said they would take care of it they never did. And my price was not supposed to change either I want in on the lawsuit also
I have three lines..started 35 perline..with tax 135.00 a month…now 45.00 per line plus all kinds of taxes paying over 200.00 a month now. add to the lawsuit
Just got off the phone with them and they admit to raising my bill by 40.00 because they changed my plan on May 3rd 2024.
I explained I opted out of that I did not consent. They refused to help me.
I have 5 lines with t mobile and they raised all my lines 5 dollars each
Raised my bill multiple times..Please reach out to me for discussion…
Yes! They told me it would never change and it DID! Please add me