T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
Yes my bill increased
Yes my bill increased as well. I live in California
Yes I have been with T mobile since 2007 until current date and there has been increases on my bill
Exactly what happened to me. My bill has went up when I was told it wouldn’t.
Yes, my bill went up as well.
My wife and I are on T-Mobile magenta55+ plan with the promise that it wouldn’t go up, but did.
Add me … I started on the Magenta plan then the Magenta Max plan and finally the Magenta 55+ plan expecting to save a little money. I did in the first payment on each plan then the following plans were no different. I am paying more now (around $250.00/mo.) than I was quoted on my Magenta 55+ plan ( which was $188.00/mo.) and a $62.00/mo. difference. That’s $62.00/mo. for over a year that I’ve been overpaying if this is truth. Yeah…. ADD ME PLEASE
I don’t know exactly what the eligibility requirements are for this lawsuit
Yes they raised my bill every month for 6 months
I just paid my bill today and it’s went up 100 more it used to be less than what I was paying and I don’t use my phone as often so it’s upsetting to know that they been raising it. I had a feeling once the bill went up 6months ago. It’s a lot compared to the previous bills . And I need this to stop and my money back for this.
Add me
Yes please add me. When they did the merger before it ever happened when they were in the process years ago they told me, that I had a Sprint g plan and that I was basically godfathered in on it because I had it before the merger and they couldn’t raise the price or take me off of it and then out of nowhere after telling me I would have it as long as I was with them they raised my minimal by $30 a month. So the Sprint g plan that I was godfathered in on and they said they couldn’t charge me more for unlimited everything for like 50 bucks a month went from that to $90 a month and I don’t have unlimited everything. I’m in California though but they did this in every state. And it’s really messed up and super expensive to be honest for crappy phone and internet services.
Please add me as well I literally just complained about this yesterday
PLEASE ADD ME
The T-MOBILE violated that very same Fixed Guaranteed Agreement on the Senior phone plans here in California. They breached the contract on July 1, 2024 and have increase the bill by $5.00 per line.