T-Mobile prices class action lawsuit overview:
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.
“T-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,” the T-Mobile class action says.
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans — which the company referred to as an “un-contract” — in 2017, at which time the carrier allegedly promised the plans’ rates would never be changed.
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.
“Now that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,” the T-Mobile class action says.
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jersey’s Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.
Mediation for a class action lawsuit revolving T-Mobile’s merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
I had a price lock that wasn’t suppose to go up. They just raised it $5 a month per line, so $20 a month more for me. Not fair and I am not accepting this without a fight. I want in on the class action law suit. T Mobile can’t sell plans with a lifelong price lock and then just change it.
Yes they went up on my bill a few months ago
Us too. Have the 55+ plan, promised never to increase. We’ll, like all of you, up it went. Good to see T-mobile is at least getting called out on this.
Paying $15 more mo. than they promised.
I suppose to have a grandfather promo for 2 lines $100. My bill is way over $180 a month and keeps changing
YES they most definitely did! Im in PA and honestly with every bill that I receive I feel like it’s just keeps going up. I’m on the magenta plan and I’m on a single line. When I switched from metro to T-Mobile I agreed to $60. Not including my subscriptions my phone bill alone is well over $100. I literally pay my bill every month in payment arrangements.
Yes I have had the family magenta plan For six or seven years and my plan is promised never to go up and now they have raised it.
I have been with T-Mobile for almost 30 years. Several years ago they offered a senior plan for 3 phones for $90.00 a month including taxes and other misc charges and promised it would be locked in for life. Now they have raised it $15.00 per month. $5.00 per line).
That is close to $200 a year.
So yes please add me!
Add me please
Us too. 3 “senior” lines went up $5 each. Paid $30 each with autopay. Went up to $35 each.
Same here.