T-Mobile prices class action lawsuit overview:ย
- Who: A group of consumers filed a class action lawsuit against T-Mobile USA Inc.ย
- Why: Consumers claim that T-Mobile violated its guarantee that certain wireless cell phone service plans had rates that were guaranteed to last for life.ย
- Where: The T-Mobile class action lawsuit was filed in New Jersey federal court.ย
T-Mobile violated its guarantee that the terms of certain wireless cell phone service plans would last for life, a new class action lawsuit alleges.ย
A group of consumers claim T-Mobile switched their cell phone plans earlier this year to a more expensive plan without their consent, despite guaranteeing the plans would either last for life or as long as a customer wanted to remain with it.ย
โT-Mobile has reneged on its promises to its customers and raised rates for all the plans with rates that were promised to be guaranteed for life,โ the T-Mobile class action says.ย
The group of consumers want to represent a nationwide class and subclasses of consumers in Georgia, Nevada, Pennsylvania and New Jersey who entered into a T-Mobile ONE Plan, Simple-Choice plan, Magenta, Magenta Max, Magenta 55 +, Magenta Amplified or Magenta Military Plan with T-Mobile that included a promise of a lifetime price guarantee and who had their price increased without their consent.ย
T-Mobile promised rates for T-Mobile ONE plans to never change, class action claims
The consumers argue T-Mobile introduced the T-Mobile ONE wireless cell phone service plans โ which the company referred to as an โun-contractโ โ in 2017, at which time the carrier allegedly promised the plansโ rates would never be changed.ย
In 2020, however, T-Mobile completed a merger with Sprint, at which time the former pledged not to raise rates on its phone plans for three years, according to the T-Mobile class action.ย
โNow that the three years have elapsed and the wireless network landscape has continued to contract leaving consumers with less choices,โ the T-Mobile class action says.ย
Consumers argue T-Mobile is guilty of common law fraud and common law false advertising and negligent misrepresentation, and of violating New Jerseyโs Consumer Fraud Act, the Georgia Uniform Deceptive Trade Practices Act, the Nevada Deceptive Trade Practices Act and the Pennsylvania Unfair Trade PRactices and Consumer Protection Law.
The plaintiffs demand a jury trial and request injunctive relief and an award of actual damages for themselves and all class members.ย
Mediation for a class action lawsuit revolving T-Mobileโs merger with Sprint failed earlier this year. The complaint argues T-Mobile forced mostly minority-owned stores to close in the wake of the merger, despite telling Congress and the public it would be opening hundreds of stores.ย
Did T-Mobile raise your cell phone plan rate after promising not to? Let us know in the comments.
The plaintiffs are represented by Bruce H. Nagel and Randee M. Matloff of Nagel Rice, LLP.ย
The T-Mobile prices class action lawsuit is Oddo, et al. v. T-Mobile USA Inc., Case No. 2:24-cv-07719, in the U.S. District Court for the District of New Jersey.
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1,047 thoughts onT-Mobile class action alleges company raised prices after promising not to
I am currently subscribed to the Magenta plan with three lines. I live in New York, and I recall their promise never to increase the cost of the plan. It is encouraging to see people taking action against T-Mobile. I would like to inquire if it is possible for me to join this lawsuit.
On the magenta plan and it went up here in Florida too. This is ridiculous.
I am on the military plan. We had 6 phones go up $5 each and 2 watches go upm$2 each. Also they promise AAA. That โexpiredโ.
Iโm on the 55+ plan and they raised my bill $5 when told me my bill will never go up from $50
Greg
Yes I have two phones that was under the 55 plus plan and they both went up to
Please add me
They almost doubled my rate after 6 months. Plus they said I was not under a contract, but when I tried to switch to a less expensive company, I was told that my phone was locked for a total of 3 years and I was unable to switch carriers. When I said that I shouldnโt be under a contract, they told me that I wasnโt and that I could leave at any time, just not with my phone.
They are sneaky like that. They say the phone is โOn Usโ, which in any other usage of the phrase โOn Usโ or โOn meโ if means the party stating it is paying for whatever is โOn themโ. But with T-Mobile they only actually pay the cost of the phone monthly and if you leave bf the amount Iโd months they must pass fur the phone to be paid in full, they hit you with the remaining cost all at onceโฆ Super shadyโฆ
Yes, T-Mobile is the worst. They changed my plan without my consent. They also promised if I switched my carrier port in my number and buy a phone with a new lne I would get $200 a line on a prepaid card. Almost 2 years later I didnโt get them. Everytime I contact then they say I have to wait for approval. Absolutely ridiculous.
Our plan went up by $15. Weโve been on the military magenta since we signed up in 2019. If you publicly advertise and promise not to increase your plan and thatโs what sets you apart from other providers, then stick to your word.
I also have the Magenta Military Plan with T-Mobile. It was suppose to be 25.00 per line for life or until we cancelled. Well Iโm still alive and we have not switched carriers. So guess everyone lies. They should be required to honor their agreements.
Yes, my rate went up $5 & it shouldnโt have. I have one of the plans mentioned.
I have the magenta 55 plus plan. It increased $5, but they deducted that if I signed up for auto pay with my checking account. So I was forced to do that. Wasnโt happy about it. I prefer to pay with my credit card. That being said, the service is good. I just wish these companies would keep their promises rather breaking them and creating the hassle of litigation. I hope theyโre required to stand by their promise for those of us who trusted them and signed up expecting them to keep that promise.
My price went up when they guaranteed to never raise the price of my
Military price plan.
T-Mobile raised my price after promising not to ever raise my price. I was a relatively new customer to T- Mobile., couple of months.
Yes my phone went up
Iโm on magenta have been for years now, the promise of no price change as long as I choose to keep it had no end time, not in the fine print or anything else. Literally price for life, until now. Itโs a blatant contract violation and in Iowa a โhandshakeโ agreement is a legally binding contract. I started out at $70 Iโm at over $80 for just the magenta plus an include for โfreeโ second and another $20 for a third. Add in the internet even after removing all the โinsuranceโ and Iโm still paying $200. I donโt switch because Verizon is the same and well US Cellular isnโt a choice anymore.