Kat Bryant  |  June 24, 2020

Category: Beauty Products

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Charcoal toothpaste on a wooden toothbrush with the tube int he background

A consumer is suing Pro Teeth Whitening Co. because the way it markets its “activated charcoal” products is leaving a bad taste in her mouth.

The Pro Teeth class action lawsuit targets the company’s marketing tactics for its activated charcoal dentifrices — whitening powder, whitening strips, mouthwash, toothpaste and gel. Plaintiff Chelsea Roussel maintains these products are not only ineffective, but actually detrimental to dental health.

Roussel ordered a $14.99 package of the company’s toothpaste online in March 2018 based on ads she had seen touting its efficacy in whitening teeth through natural means. However, she says the product had no effect on the color of her teeth. In fall 2019, she heard about a potential class action against other purveyors of charcoal toothpastes and investigated the facts behind it.

Now she is suing Pro Teeth for false advertising and gross negligence, alleging the company is taking advantage of two popular trends to line its pockets: the teeth-whitening craze and the widely claimed detoxifying properties and health benefits of activated charcoal. The Pro Teeth class action cites several scientific sources to refute such claims.

For example, despite the fact that activated charcoal is commonly administered in emergency rooms to counteract poisonings and drug overdoses, the substance “has no ability to suck out the toxic chemicals from the rest of your body,” according to Scott Gavura’s Science Based Medicine article titled Activated Charcoal, The Wellness Scam.”

Many additional sources show charcoal was rejected nearly a century ago as a dentifrice because it was found to become embedded in the gum tissue. It was again rejected much more recently, in 2015, when the Academy of General Dentistry concluded the substance was abrasive and could embed itself in cracks and other tooth defects.

"Activated Charcoal, 100% Natural" logo

Then, in 2017, an article in the Journal of the American Dental Association reported: “Charcoal has been recognized as an abrasive mineral to the teeth and gingiva, and its inclusion in tooth preparations raises concern about damage to these oral structures, as well as increasing [tooth decay] susceptibility due to the potential loss of enamel.”

Most notably, Roussel states in the Pro Teeth class action, the American Dental Association has not approved any charcoal dentifrice to date for its ADA Seal of Acceptance.

This seal certifies the safety and efficacy of a product based on clinical data and research.

Despite all scientific evidence to the contrary, she maintains, “Pro Teeth misleadingly and negligently promotes its Charcoal Dentifrices as natural teeth whiteners and detoxifiers that are safe for gums, teeth and enamel (going so far as to describe them as ‘completely safe’ and ‘certified safe for enamel’), as well as generally effective for dental hygiene and cosmetic benefits, healthy and beneficial for daily, long-term oral care use.”

Such claims are printed on the product packaging and labels and are expounded upon on the company’s website, the lawsuit notes; but “Pro Teeth did not (and does not) possess the requisite evidence to substantiate its claims concerning the benefits and safety of its Charcoal Dentifrices, as such evidence did not exist at the times it made its claims. Nor does it currently exist.”

And yet, through its alleged misrepresentations, the company has induced Roussel and the putative Class Members to pay premium prices for products that fail to whiten their teeth, are not safe and do not even meet basic oral hygiene needs, according to the Pro Teeth class action — and some users have reported yellowing of the teeth, discoloration and irritation of the gums, abrasion of tooth enamel and damage to dental implants.

“Pro Teeth knew or should have known that many of its claims regarding the Charcoal Dentifrices lacked a credible basis or substantiation, and that they were misleading, deceptive, and/or false,” the Pro Teeth class action lawsuit argues. “Pro Teeth also omitted material facts, including that scientific literature counter-indicates the safety and efficacy of charcoal in oral care use.”

Roussel is asking for certification of a national Class and a Rhode Island subclass covering purchases of all Pro Teeth activated charcoal dentifrices. However, her filing makes an alternative proposal to create separate classes for consumers of each of the five different products.

On behalf of all potential Class Members, Roussel is claiming breach of express warranty and implied warranty of merchantability; negligent and grossly negligent misrepresentations and material omissions; and unjust enrichment. Additionally, on behalf of the Rhode Island Class, she is claiming violations of the state’s Unfair Trade Practice and Consumer Protection Act.

Roussel is seeking court orders for Pro Teeth to retract and discontinue its alleged misrepresentations; to return all revenues obtained as a result of said misrepresentations; and to issue “appropriate corrective advertisements.” In addition, for herself and the proposed Class Members, she is looking for restitution; actual, statutory and punitive damages; and court costs.

Have you purchased Pro Teeth activated charcoal toothpaste? Leave a comment and tell us about it.

The plaintiff is represented by William B. Federman of Federman & Sherwood and Christopher E. Hultquist of Hultquist Law PC.

The Pro Teeth Class Action Lawsuit is Chelsea Roussel, et al. v. Pro Teeth Whitening Co. Ltd., Case No. 1:20-cv-00277, in the U.S. District Court for the District of Rhode Island.

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277 thoughts onPro Teeth Class Action Says Charcoal Toothpaste Isn’t Safe

  1. CHRIS ROSS says:

    My daughter was useing the charcoal tooth paste.she develope cysts under her gums.causeing infection.now has to have 3 teeth pulled .root canals removed.causeing thousands of dollars wither of damage.

  2. Parveen Sangha says:

    Add me l still have it Parveen Sangha purchase at Costco

  3. Dayna Cook says:

    Add me. I’ve been using this thinking it was safe

  4. Angela Splane says:

    Add me

    1. Kenneth Alix says:

      I have used both of the Charcoal toothpaste which is poisonous and the Toothpaste for sensitive teeth and mouthwash well , this very sad to hear all the lies and to steal with intentions to hurt their costumers , My God all the damages to peoples lives , who we have trusted.

    2. Lori says:

      Add me!! I’ve been using this for a while & yes I’m having issues

    3. Lori d says:

      Add me!! I’ve been using this for a while & yes I’m having issues as well

  5. Shireen Razak says:

    Using it. Stopping after reading this. Thanks for sharing!
    Please add me.

  6. Yvonne Pullum says:

    Please add me, I still have it and it will be put in the trash.

  7. Terry blake says:

    No I didn’t kno, been using !

  8. Kim Whitaker says:

    No I didn’t know about it not being approved and I had knowes’t that my gums were sore each time afterwards so add me on

  9. David Cook says:

    Please add my name as well. I have started having issues with my gums and teeth.

  10. Natalie Poole says:

    Please ad my name as well. I have been using this product for over a year now and had no idea what was causing problems with my gums and have an appointment with the dentist.

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