Plaintiff Phylistene Ward says the sensing system detects “false positives” or “false alarms,” which result in safety protocols being engaged without warning the driver.
The plaintiff states that she leased a new 2019 Honda CR-V from a Honda dealership in Illinois in June 2019. She says she experienced the defect in the sensing system shortly after she leased the vehicle.
Ward alleges that the CR-V flashed all of its warning lights and alarms during multiple instances, which made her bring the car back to the dealership for assistance and repair.
The plaintiff states that the dealership did not have a solution to the problem besides clearing the error codes. In addition, the dealership performed a test drive but was not able to duplicate the defect.
Ward says she brought the vehicle back to the dealership on five occasions, but they have not been able to fix the car’s sensing defect.
“To this day, and despite five attempts to repair the Defect, Plaintiff’s 2019 Honda CR-V continues to suffer from the Defect, placing her at heightened risk of an accident while also frustrating her ability to operate the vehicle in the manner in which Plaintiff and Honda intended,” the Honda class action complaint notes.
The Honda sensing depends on radar sensors, cameras and computers that are used to avoid collisions by sensing the area surrounding the vehicle. The device will automatically apply the brakes if it senses the need to do so, according to Ward.
In addition, the Honda Sensing technology includes “Collision Mitigation Braking System,” a “Road Departure Mitigation System,” “Adaptive Cruise Control with Low-Speed Follow,” “Lane Keeping Assist System” and a “Cross Traffic Monitor,” according to the plaintiff.
Some of the defects that Ward experienced from the sensing technology include abrupt braking on the highway without warning, displaying numerous warning messages from a false indication of a hazard and alerting drivers to immediately apply the brakes without reason to do so.
Had she been aware of the car’s defect before she bought it, Ward claims she would have either decided not to purchase the vehicle or she would have paid less for it.
The Honda class action lawsuit claims that Honda has sold over 300,000 CR-V vehicles in the past four years.
There are two proposed Classes in this class action lawsuit:
Main Class: All current or former purchasers and lessees of a Honda CR-V equipped with the Honda Sensing system who purchased or leased their vehicles in the United States (other than for purposes of resale or distribution.)
Illinois subclass: All current or former purchasers and lessees of a Honda CR-V equipped with the Honda Sensing system who purchased or leased their vehicles in Illinois (other than for purposes of resale or distribution.)
Do you own a Honda CR-V and had issues with the sensing technology? If so, leave a message in the comments section below.
The plaintiffs are represented by Michael S. Morrison of Alexander Krakow + Glick LLP and Aaron D. Radbil of Greenwald Davidson Radbil PLLC.
The Honda CR-V Sensing Defect Lawsuit is Phylistene Ward v. American Honda Motor Co., Inc, et. al. Case No. 2:20-cv-00511, in the U.S. District Court for the Central District of California.
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210 thoughts onHonda Class Action Alleges Defective Safety Technology
My car has the same issue the ACC, LKAS, LDW, CMBS, A12 warning lights on due to the camera control sensor . The dealership service department wanted $3000 to fix the issue. My car only has 75000 miles on it even though it is a 2016 CRV. I bought this car for its reliability don’t need issues such as this.
We are also experiencing an issue with the sensors on our 2018 Honda CRV. There was a safety recall for some sort of fuel pump impeller which was backordered for almost a year. We finally were able to get the safety recall fixed and less than 24 hours later, all of the dashboard lights illuminate again and the screen scrolls through every sensor system having an issue. We took it back and Honda said it needs new fuel injectors but that it is not covered and not related to the safety recall. The internet is full of discussion boards talking about this issue on Honda CRVs. Very disappointed with Honda. I don’t think we’ll be buying from them again. It seems like they are aware of this issue and just using it to make money off of their customers.
Our 2020 CRV had a camera failure and all the lights were triggered. Our dealer could not figure it out. They kept the car for seven weeks and finally replaced with new camera at our cost of $1500.00. We will never
Do business with the company again
I purchased a 2018 Honda CR-V that was a lease turn it with just over 35,000 miles on it. I have had every warning light go off as many others do. They are permanently on despite nearly $6000 in repairs and attempts to correct. Many times I will start the car and have no acceleration until I restart the vehicle. As far as I’m concerned Honda owes me a new vehicle. I can’t even sell this thing in good conscience. I will immediately join a class action suit for this issue and others with the infotainment malfunctions. I have no use of many features of the vehicle including the AWD. I WAS a loyal Honda customer and am no longer. I’m stuck with a $22,000 piece of junk.
Purchased used 2019 CRV touring. vehicle started showing all warnings alerts which goes away after few minutes/hours/days/weeks and during that unable to use cruise control and remote start. Is anyone also facing such isssues? Is there any class action for this which I can join? im up in canada so it’s all CRV’s. i dont want to change a battery and then it comes on again, change an alternator and then in 2 weeks it happens again, change …etc
Purchased new Honda CR-v in 2017 and from 2018 vehicle started showing all warnings alerts which goes away after few minutes/hours/days and during that unable to use cruise control and remote start. Is anyone also facing such isssues? Is there any class action for this which I can join?
My 2021 Honda Accord Sport SE was just totaled due to it suddenly pulling right on the freeway while on my way to work.
My elderly father was just in an accident I believe due to the sensing he has a 2017 honda accord he said the thing just started going nuts going in circles ended up in a ditch
I have been dealing with the same issues with my 2018 Honda Crv as well. All the warnings lights have been going and on for the last 2 years I own it. I’m honestly very nervous being on the road but I have no choice. Can’t afford to take it to the dealership. If I would have know about this issue I would have never bought it. Really wish honda would make it right and fix this dangerous issue