Top Class Actions  |  March 25, 2021

Category: Closed Class Actions

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This settlement is closed!

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Silver Subaru outback - Subaru windshield replacement

UPDATE:

  • A federal judge in New Jersey granted final approval to this settlement June 11, 2021.
  • Let Top Class Actions know when you receive a check in the comments section below or on our Facebook page.

Subaru of America has agreed to a settlement benefiting certain Subaru Outback and Legacy owners and lessees who experienced issues with their windshield cracking.

The Class includes all current and former owners and lessees of a 2015 Subaru Outback or Legacy with the All-Weather Package in the continental United States whose vehicles still have their original windshields, or who have paid out-of-pocket replacement costs for their original windshields that manifested a certain condition that may make the glass more susceptible to cracking but have not previously obtained reimbursement.

Also included are current or former owners and lessees of certain 2016 Subaru Outback or Legacy models with the All-Weather Package in the continental United States whose vehicles still have their original windshields, or who have paid out-of-pocket replacement costs for their original windshields that manifested a certain condition that may make the glass more susceptible to cracking but have not previously obtained reimbursement.

Owners of 2016 models can use the last seven digits of their vehicle identification number (VIN) to determine their eligibility. 

They are a Class Member if the VIN is lower than:

  • G3011247 on a 2016 Legacy with EyeSight
  • G3006359 on a 2016 Legacy without EyeSight
  • G3222455 on a 2016 Outback with EyeSight
  • G3210476 on a 2016 Outback without EyeSight

A class action lawsuit had alleged Subaru sold certain Outback and Legacy models without disclosing they contained alleged design or manufacturing defects that caused the Subaru windshield to be more susceptible to developing cracks either originating in or passing through the de-icer region following a minor wound to the glass, such as from a rock hitting it.

Under the terms of the Subaru windshield settlement, the company has agreed to extend the warranty on the Class Vehicles’ original windshields to eight years and unlimited miles; each vehicle is limited to one free replacement of the original Subaru windshield.

Class Members who paid to have their original Subaru windshield replaced due to the above condition may be eligible for a reimbursement of expenses paid to an authorized Subaru retailer or repair facility, or a third-party aftermarket repair provider.

Reimbursement relief is limited to necessary and documented out-of-pocket replacement costs on original Subaru windshields manifesting the condition, including the cost of recalibrating EyeSight, a feature that monitors traffic movement, optimizes cruise control, and performs other functions, according to Subaru’s website.

If the repair was performed by a third-party aftermarket repair provider, the repair must have occurred either after the prior warranty extension had expired but before the new one began, or before the prior warranty extension expired, provided that the Class Member presented the vehicle to an authorized Subaru retailer or repair facility and was denied coverage.

Class Members who have been previously reimbursed for partial coverage of the repair may only claim their out-of-pocket expense. 

Class Members are not eligible to recover any repair costs that have been previously reimbursed.

A fairness hearing on the Subaru windshield settlement will be held June 11, 2021.

Class Members who wish to exclude themselves from or object to the settlement must do so by May 14, 2014.

The deadline to file a claim is April 23, 2021.

Who’s Eligible
  • Current and former owners and lessees of a 2015 Subaru Outback or Legacy with the All-Weather Package in the continental United States whose vehicles still have their original windshields, or who have paid out-of-pocket replacement costs for their original windshields that manifested a certain condition that may make the glass more susceptible to cracking but have not previously obtained reimbursement.
  • Current or former owners and lessees of certain 2016 Subaru Outback or Legacy models with the All-Weather Package in the continental United States whose vehicles still have their original windshields, or who have paid out-of-pocket replacement costs for their original windshields that manifested a certain condition that may make the glass more susceptible to cracking but have not previously obtained reimbursement.
    • Owners of 2016 models can use the last seven digits of their vehicle identification number (VIN) to determine their eligibility. 
    • They are a Class Member if the VIN is lower than:
      • G3011247 on a 2016 Legacy with EyeSight
      • G3006359 on a 2016 Legacy without EyeSight
      • G3222455 on a 2016 Outback with EyeSight
      • G3210476 on a 2016 Outback without EyeSigh
Potential Award

Varies.

  • Subaru has agreed to extend the warranty on the Class Vehicles’ original windshields to eight years and unlimited miles; each vehicle is limited to one free replacement of the original Subaru windshield.
  • Class Members who paid to have their original Subaru windshield replaced due to the above condition may be eligible for a reimbursement of expenses paid to an authorized Subaru retailer or repair facility, or a third-party aftermarket repair provider, that have not already been reimbursed.
Proof of Purchase

If making a claim for reimbursement, you must include a copy of the receipt or invoice for the repair. That receipt or invoice must show your vehicle model, VIN, the name and address of the facility that performed the repair, the cost of the repair (parts and labor), and the date the work was completed.

You must also attach proof of payment, such as an invoice stamped “paid”, a copy of the canceled check, a bank statement, or a cash or credit card receipt showing you paid for the repair.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

04/23/2021

Case Name

Khona, et al. v. Subaru of America Inc., Case No. 1:19-cv-09323-RMB-AMD in the U.S. District Court for the District of New Jersey

Final Hearing

06/11/2021

Settlement Website
Claims Administrator

Subaru Windshield Settlement
c/o JND Legal Administration
P.O. Box 91088
Seattle, WA 98111
1-844-924-0854
info@windshields.settlementclass.com

Class Counsel

Mark S. Greenstone
GREENSTONE LAW APC

Marc L. Godino
GLANCY PRONGAY & MURRAY LLP

Defense Counsel

Casey Gene Watkins
BALLARD SPAHR LLP

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4 thoughts onSubaru Windshield Replacement Class Action Settlement

  1. Kris Kooblall says:

    I own a 2019 Subaru Legacy that was cracked in exactly the area and cause that is the subject litigation of the lawusit.

    How can I get more information on the third lawsuit?

    Thanks

  2. Gwendolyn Cummings says:

    I still haven’t heard anything and I sent in all paperwork for my third party replacement of my 2015 Subaru Legacy.

  3. Miata Ramos says:

    When are we expecting this reimbursement?

  4. Teresa D Hair says:

    They need to do settlements for Forrester too. Windshield problems.

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.