Abraham Jewett  |  February 3, 2022

Category: Appliances
New Keurig Drinkworks Home Bar pods with premium spirits and natural ingredients for balanced cocktails at home
(Photo Credit: SvetlanaSF/Shutterstock)

Drinkworks Reimbursement Program Overview: 

  • Who: Drinkworks has announced a reimbursement program for consumers who own its home bar system machines. 
  • Why: The reimbursement program comes following Drinkworks’ announcement that it is ceasing its business operations and thus will no longer be able to service or replace the machines.
  • Where: Consumers nationwide can participate in the reimbursement program.

Consumers with Drinkworks machines may be eligible for reimbursement following the company’s December announcement that it is ceasing its operations. 

“Thank you for being part of our passionate Drinkworks community,” the company said in its announcement. “On Dec. 15, 2021, we made the difficult decision to close Drinkworks with sales of Drinkmaker machines ceasing immediately.”

Drinkworks, which sold cocktail pods, C02 and accessories, along with home bar system machines, said the reimbursements are being offered since it will no longer be able to replace or service the machines. 

Consumers will have until Feb. 28 to file a claim for reimbursement, which can be done online. Reimbursement can not be achieved by bringing the machine back to a retail location, Drinkworks warned. 

The only individuals who are automatically excluded from being able to receive reimbursement are those who were gifted the machines through their employment with Drinkworks or through marketing or public relations campaigns, according to the company.

Cocktail Pods Will Remain On Sale Through March 31

Consumers will only be eligible to receive reimbursements on the machines, according to the company, which says sales of its cocktail pods will remain available through March 31 or while supplies last.

Drinkworks says it has voided the warranty on the machines because it is offering reimbursement and will no longer be able to service them. Consumers who were previously given a second machine thanks to a warranty will only be eligible for reimbursement on one machine, the company said. 

Consumers will be able to keep their machines if they choose, or they can recycle for free through a prepaid mail back program being conducted by Drinkworks.

Individuals with questions or concerns about the reimbursement program are encouraged to contact Drinkworks directly by email at [email protected] or phone at 1-855-374-6596. 

Keurig, another company that incorporates drink pods into its product, was the target of a class action lawsuit in 2018 that argued it falsely advertised some of its K-Cup single-serving coffee pods as being recyclable

The plaintiff in the case, a California woman named Kathleen Smith, argued that Keurig Green Mountain K-Cup pods were too small to be recycled despite labeling stating they could be. 

Do you own a Drinkworks home bar system machine? Let us know in the comments! 


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153 thoughts onDrinkworks Offering Home Bar System Machine Owners Reimbursement Following Company Closure

  1. Rob Cantrell says:

    I just found out I have a $300 useless paperweight in my kitchen. I was not even notifies they were discontinuing the product line. Talk about a ripoff!!! We definitely need class action lawsuit.

  2. Roxanne Bonneson says:

    Can’t believe this was discontinued. One year old and used it a handful of times and now it’s worthless. Even registered the product and didn’t get notified of the status.

  3. Paul Ford says:

    Same, just found out about this. Only used it once or twice. Expensive machine and can’t use it!

  4. Helena Sweet says:

    I own a drinkworks home bar machine and just read on line that I am not eligible for a refund. I’m stuck with a 300.00 machine that I can not use.

  5. Taylor Fisher says:

    I have a machine that I can’t use.

  6. Rebecca Schneider says:

    I just found out today that the company is defunct. Now, like so many others, I am stuck with a $300.00 machine that is totally worthless. I bought mine directly through the company and never received notification of any reimbursement program. Class action? I’m in!

    1. Tina Fisher says:

      Same!

  7. Dutch Baker says:

    Just now finding out about the discontinuation also. It’s too bad
    Do we have any realistic recourse? Or are we just tossing these in the trash?

    1. Daryl Young says:

      I just found out this morning about them going out of business and now I’m stuck with a $300 paperweight on my bar. I’m looking into a class action lawsuit right now!

      1. Terri Brickhouse says:

        I just found out today about my drinkwork at home bar is no long any good after only having it a year! I paid over $400 for this machine to now no longer able to use it, I think not! I was never notified along with everyone else on here and we all have a pretty good leg to stand on regarding a class action lawsuit! How do we get the ball rolling and if someone already has, please add me in on the fillings as this seems like we were all duped!

  8. Teresa Mantooth says:

    Ok so how do we do a class action suit. I bought one for my daughter and she just now found out about the discontinuation. That’s is not right. We should have been notified

  9. Wai Lam says:

    Bought this for my husband as a gift and now he can’t even use it because we never got any notification that they was discontinuing the products. The company should definitely issue a refund to the consumers. It sucks to be in this situation with a $300 machine that we haven’t even used once!

  10. Michelle Bautista says:

    I have a machine and had been looking for the pods.

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