Drinkworks Reimbursement Program Overview:
- Who: Drinkworks has announced a reimbursement program for consumers who own its home bar system machines.
- Why: The reimbursement program comes following Drinkworks’ announcement that it is ceasing its business operations and thus will no longer be able to service or replace the machines.
- Where: Consumers nationwide can participate in the reimbursement program.
Consumers with Drinkworks machines may be eligible for reimbursement following the company’s December announcement that it is ceasing its operations.
“Thank you for being part of our passionate Drinkworks community,” the company said in its announcement. “On Dec. 15, 2021, we made the difficult decision to close Drinkworks with sales of Drinkmaker machines ceasing immediately.”
Drinkworks, which sold cocktail pods, C02 and accessories, along with home bar system machines, said the reimbursements are being offered since it will no longer be able to replace or service the machines.
Consumers will have until Feb. 28 to file a claim for reimbursement, which can be done online. Reimbursement can not be achieved by bringing the machine back to a retail location, Drinkworks warned.
The only individuals who are automatically excluded from being able to receive reimbursement are those who were gifted the machines through their employment with Drinkworks or through marketing or public relations campaigns, according to the company.
Cocktail Pods Will Remain On Sale Through March 31
Consumers will only be eligible to receive reimbursements on the machines, according to the company, which says sales of its cocktail pods will remain available through March 31 or while supplies last.
Drinkworks says it has voided the warranty on the machines because it is offering reimbursement and will no longer be able to service them. Consumers who were previously given a second machine thanks to a warranty will only be eligible for reimbursement on one machine, the company said.
Consumers will be able to keep their machines if they choose, or they can recycle for free through a prepaid mail back program being conducted by Drinkworks.
Individuals with questions or concerns about the reimbursement program are encouraged to contact Drinkworks directly by email at [email protected] or phone at 1-855-374-6596.
Keurig, another company that incorporates drink pods into its product, was the target of a class action lawsuit in 2018 that argued it falsely advertised some of its K-Cup single-serving coffee pods as being recyclable.
The plaintiff in the case, a California woman named Kathleen Smith, argued that Keurig Green Mountain K-Cup pods were too small to be recycled despite labeling stating they could be.
Do you own a Drinkworks home bar system machine? Let us know in the comments!
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153 thoughts onDrinkworks Offering Home Bar System Machine Owners Reimbursement Following Company Closure
Just realized your company is closing…I went to buy more drink pods and found out. I along with these other consumers am very disappointed! Please figure out a solution for us! I am going through a very hard time right now and could really use the money if I won’t be able to have my easily made drinks anymore. Please help
I am very disappointed with Drinkworks! How can you rob your customers out of $300 +. I did not receive any notification that this company was going out of business. We purchased this machine in 2021. Used it a hard full of times. KARMA can be a lot worse for you!
Haven’t used my Drinkworks in awhile. Hubby and I went out today to buy pods and no one seemed to have any. I tried accessing the app to see if there were additional ovations to purchase pods and couldn’t get logged in. After some Google searching, I as well just learned that the machine has been discontinued and it is past a time to get a reimbursement. I really liked this machine and am beyond disappointed. Not to mention this was an expensive machine. 😕
Bought one machine for myself and one as a present for my friends just to find out now with no notice that they are basically just junk. This is not right. Especially not for keurig company. If you can’t trust products from huge companies like that then what can we buy?
I just found out the machine was being discontinued and I cannot get pod for the machine. This makes me so angry now I have an expensive machine that I cannot use.
I was doing the same things as the comments. And didn’t know why I couldn’t get pods and supplies. I happened to see a Facebook post about selling all their pods, that is when I started looking for more information. As stated in the other comments I was NOT notified either. I really love my machine and love to show it off to my guests. This is very sad news that makes me angry that I feel like the company has acted in a deceitful and dishonest way. Just shows how big corporations do not care about us retailers.
This really sucks! I didn’t get any notification that the drinkworks machine was discontinued. I ordered my drink works supply directly from their website and they had my email address to send a notification out to me. I’ll never buy another thing from keurig again. I guess I’m now in the market for a drip coffee machine so I can ditch that keurig machine too. I hope more people follow this example until keurig extends the refund offer. What a waste of money.
Obviously a lot of us out here very frustrated by Keurig not notifying people. Regardless of notification Keurig should not have closed reimbursement, especially as quickly as they did. Hell I just want to buy their products and can’t even do that. Very interested in joining a class action. Perhaps a consumer protection agency complaint? This is ridiculous.
I want my refund we where not notified about it and we want our money back . I tried the link and it does not do anything who else can I contact about my refund.
I am pissed, I kept going to the stores looking for the pods only to keep being told that they hadn’t received them in a while. Then I went to the website only to find out they were no longer available and just like the others here I wasn’t given the opportunity to get a refund due to not being notified. This was not a cheap machine and I grew to love it. This is horrible!
I agree and the phone number they give you to contact isn’t the right number!!! We all pod good money for this and should be reimbursed. I did not receive a notice either. And there is no way to download the form for the reimbursement