Drinkworks Reimbursement Program Overview:
- Who: Drinkworks has announced a reimbursement program for consumers who own its home bar system machines.
- Why: The reimbursement program comes following Drinkworks’ announcement that it is ceasing its business operations and thus will no longer be able to service or replace the machines.
- Where: Consumers nationwide can participate in the reimbursement program.
Consumers with Drinkworks machines may be eligible for reimbursement following the company’s December announcement that it is ceasing its operations.
“Thank you for being part of our passionate Drinkworks community,” the company said in its announcement. “On Dec. 15, 2021, we made the difficult decision to close Drinkworks with sales of Drinkmaker machines ceasing immediately.”
Drinkworks, which sold cocktail pods, C02 and accessories, along with home bar system machines, said the reimbursements are being offered since it will no longer be able to replace or service the machines.
Consumers will have until Feb. 28 to file a claim for reimbursement, which can be done online. Reimbursement can not be achieved by bringing the machine back to a retail location, Drinkworks warned.
The only individuals who are automatically excluded from being able to receive reimbursement are those who were gifted the machines through their employment with Drinkworks or through marketing or public relations campaigns, according to the company.
Cocktail Pods Will Remain On Sale Through March 31
Consumers will only be eligible to receive reimbursements on the machines, according to the company, which says sales of its cocktail pods will remain available through March 31 or while supplies last.
Drinkworks says it has voided the warranty on the machines because it is offering reimbursement and will no longer be able to service them. Consumers who were previously given a second machine thanks to a warranty will only be eligible for reimbursement on one machine, the company said.
Consumers will be able to keep their machines if they choose, or they can recycle for free through a prepaid mail back program being conducted by Drinkworks.
Individuals with questions or concerns about the reimbursement program are encouraged to contact Drinkworks directly by email at [email protected] or phone at 1-855-374-6596.
Keurig, another company that incorporates drink pods into its product, was the target of a class action lawsuit in 2018 that argued it falsely advertised some of its K-Cup single-serving coffee pods as being recyclable.
The plaintiff in the case, a California woman named Kathleen Smith, argued that Keurig Green Mountain K-Cup pods were too small to be recycled despite labeling stating they could be.
Do you own a Drinkworks home bar system machine? Let us know in the comments!
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153 thoughts onDrinkworks Offering Home Bar System Machine Owners Reimbursement Following Company Closure
I too own one. Found out about the reimbursement from someone while out shopping. I had registered my machine, and had made contact with the customer service for replace parts. Never received notification of gong out of business. Original notification indicated only needed to file claim, no proof of purchase or serial number . Filed claim timely,. no response., called Krol, admin of Rebate. They wanted serial number, sent int serial number. then no response. I contact BBB. Drink works did not respond nor Ans Hueser Busch. Contacted Attorney General for the State. Then a rep for Md. Shea stated a 2nd level review determned they needed a ,” because our voluntary reimbursement program was intended to reimburse consumers who purchased and paid for the appliances directly from us or a participating retailer, our second level of review requested submission of both a photo of the serial number on the appliance and proof of purchase to further substantiate the claim.” So ai just found the receipt i purchased it in 2020, and sent her a picture of the back of the machine for the serial #, lets see what her excuse will be now. oh yes at first the refund was $300. I have heard they have changed it to $250.
We own one of these machines as well. Did the reimbursement criteria on time. I have all the necessary numbers but cannot find a way to track the progress.
Never heard back nor did we receive the refund.
Still see the machines for sale st WalMart.
Add me
I also got mine for mothers day from my husband and didn’t know anything about the closure til we tried to buy new pods… now we have a very expensive paper weight 🙄… would really appreciate a refund
Please add me
I too applied for the reimbursement. did receive a phone call, but never heard another thing.
I also now own a worthless table topper. Registered mine as well never heard a word. Load of crap for such a short window to apply for refund that gave a small window to apply for
I just found out its been discontinued. Seeking a refund.
I filled out all paperwork required for a refund, even to the point of providing my paypal info for the anticipated refund. I have not been refunded. My emails go unanswered.
Found out a few months when I went to order pods that the company ceased operations. My machine was registered and I NEVER received anything about the reimbursement program. Tried reaching out to Keurig and AB directly and nothing was done other than to refer me to DrinkWorks. I had to tell the representative at Keurig multiple times that DrinkWorks no longer exists. The entire process has been ridiculous and extremely frustrating. Both of the companies should do right by their consumers.
Please add me. I just found out the Drink-work has gone out of business. My business partner bought this for me around Christmas, and now I can purchase pods etc.