Drinkworks Reimbursement Program Overview:
- Who: Drinkworks has announced a reimbursement program for consumers who own its home bar system machines.
- Why: The reimbursement program comes following Drinkworks’ announcement that it is ceasing its business operations and thus will no longer be able to service or replace the machines.
- Where: Consumers nationwide can participate in the reimbursement program.
Consumers with Drinkworks machines may be eligible for reimbursement following the company’s December announcement that it is ceasing its operations.
“Thank you for being part of our passionate Drinkworks community,” the company said in its announcement. “On Dec. 15, 2021, we made the difficult decision to close Drinkworks with sales of Drinkmaker machines ceasing immediately.”
Drinkworks, which sold cocktail pods, C02 and accessories, along with home bar system machines, said the reimbursements are being offered since it will no longer be able to replace or service the machines.
Consumers will have until Feb. 28 to file a claim for reimbursement, which can be done online. Reimbursement can not be achieved by bringing the machine back to a retail location, Drinkworks warned.
The only individuals who are automatically excluded from being able to receive reimbursement are those who were gifted the machines through their employment with Drinkworks or through marketing or public relations campaigns, according to the company.
Cocktail Pods Will Remain On Sale Through March 31
Consumers will only be eligible to receive reimbursements on the machines, according to the company, which says sales of its cocktail pods will remain available through March 31 or while supplies last.
Drinkworks says it has voided the warranty on the machines because it is offering reimbursement and will no longer be able to service them. Consumers who were previously given a second machine thanks to a warranty will only be eligible for reimbursement on one machine, the company said.
Consumers will be able to keep their machines if they choose, or they can recycle for free through a prepaid mail back program being conducted by Drinkworks.
Individuals with questions or concerns about the reimbursement program are encouraged to contact Drinkworks directly by email at [email protected] or phone at 1-855-374-6596.
Keurig, another company that incorporates drink pods into its product, was the target of a class action lawsuit in 2018 that argued it falsely advertised some of its K-Cup single-serving coffee pods as being recyclable.
The plaintiff in the case, a California woman named Kathleen Smith, argued that Keurig Green Mountain K-Cup pods were too small to be recycled despite labeling stating they could be.
Do you own a Drinkworks home bar system machine? Let us know in the comments!
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153 thoughts onDrinkworks Offering Home Bar System Machine Owners Reimbursement Following Company Closure
Yes I am stuck with o e too that stopped working after 2 uses – never got an email – went online to request one and nothing!
I bought four of these machines. Actually have been in contact with them in the past year for the one that I have in my home in Dallas. Never got an email. Never knew anything about this. Want to be part of a class action lawsuit or whatever necessary to get my money back on at least one of them. This is terrible.
Got this machine for my mom on Mother’s Day. She has only had it for a year and just finding out about this. I want to be added to receive a refund.
Yes I own one. They did not require a photo of the seriel # however I have the machine registered with drinkworks. They could have verified this. The refund was originally $300
This is wrong of a big company like Keurig Drinkworks to be defrauding consumers. We spent close to $500.00 about a year ago for the machine, extra CO2, extra cleaning tabs, and drink pods. Now it is an obsolete piece of useless crap. They act like they are going to refund consumers, then never do, and give them the run around. The entire KEURIG corporation should be shut down before they launch another high dollar item and discontinue it also! I will never buy another product from them and will tell everybody I know what a crooked company they are.
Claim deficient. Now they want a pic of the serial number along with receipt. They did not ask for that in the claim.
please add me
Add me
Yes, I own one please add me
Add me
I would like to be added to any new suit did not find out until after the refund date
They did that to a lot of people to get out of paying us / we should have been notified by mail