Drinkworks Reimbursement Program Overview:
- Who: Drinkworks has announced a reimbursement program for consumers who own its home bar system machines.
- Why: The reimbursement program comes following Drinkworks’ announcement that it is ceasing its business operations and thus will no longer be able to service or replace the machines.
- Where: Consumers nationwide can participate in the reimbursement program.
Consumers with Drinkworks machines may be eligible for reimbursement following the company’s December announcement that it is ceasing its operations.
“Thank you for being part of our passionate Drinkworks community,” the company said in its announcement. “On Dec. 15, 2021, we made the difficult decision to close Drinkworks with sales of Drinkmaker machines ceasing immediately.”
Drinkworks, which sold cocktail pods, C02 and accessories, along with home bar system machines, said the reimbursements are being offered since it will no longer be able to replace or service the machines.
Consumers will have until Feb. 28 to file a claim for reimbursement, which can be done online. Reimbursement can not be achieved by bringing the machine back to a retail location, Drinkworks warned.
The only individuals who are automatically excluded from being able to receive reimbursement are those who were gifted the machines through their employment with Drinkworks or through marketing or public relations campaigns, according to the company.
Cocktail Pods Will Remain On Sale Through March 31
Consumers will only be eligible to receive reimbursements on the machines, according to the company, which says sales of its cocktail pods will remain available through March 31 or while supplies last.
Drinkworks says it has voided the warranty on the machines because it is offering reimbursement and will no longer be able to service them. Consumers who were previously given a second machine thanks to a warranty will only be eligible for reimbursement on one machine, the company said.
Consumers will be able to keep their machines if they choose, or they can recycle for free through a prepaid mail back program being conducted by Drinkworks.
Individuals with questions or concerns about the reimbursement program are encouraged to contact Drinkworks directly by email at [email protected] or phone at 1-855-374-6596.
Keurig, another company that incorporates drink pods into its product, was the target of a class action lawsuit in 2018 that argued it falsely advertised some of its K-Cup single-serving coffee pods as being recyclable.
The plaintiff in the case, a California woman named Kathleen Smith, argued that Keurig Green Mountain K-Cup pods were too small to be recycled despite labeling stating they could be.
Do you own a Drinkworks home bar system machine? Let us know in the comments!
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165 thoughts onDrinkworks Offering Home Bar System Machine Owners Reimbursement Following Company Closure
Just ridiculous that we were ripped off! I agree we should have been notified and given our money back. Too much money was spent on this machine for it literally to turn into a piece of garbage.
I just found out about this after not being able to find the pods anywhere. My husband purchased this as a Christmas present. We should have been notified and a reimbursement should have been offered. Shame on you for not informing the public sooner and better, 300- 500.00 dollars is a lot of money for most people. I definitely would like my money back.
I literally just found out about Drinkworks closing. I was never told despite having registered my machine with them. No email, nothing. Is there any recourse?
I wasn’t notified either. I feel sick at the amount of money I lost on this. I don’t know how well they notified customers. I’m not getting anywhere with this situation
I too just found out about the company closing and no more pods. Why didn’t the company notify us? Please let us know if there is anything we can do.
I only now found out and I need a refund paid too.much for this
Just finding out about drinkwork. What can I do moving forward
I also just found out about this because I was trying to buy a CO2 cartridge. My drinkworks machine was registered, and I place many online orders for pods and accessories. Why did I not receive an email telling me this info. I found out because my daughter just heard about it, and just told me. I came online to see what was really going on. To find out that reimbursements were done in 2022 is extremely upsetting. I am a loyal Keurig customer, and to find out now about the drinkworks machine I feel they should maybe begin to offer a second round of remibursements for the customers they failed to notify.
I just literally found out myself. It looks like I’m out of a lot of money. I’ve spent over 500 for machine, accessories, and even more on the drink pods.
I own one and just found out today . I want in on the refund please.
Any luck with this…I just found out also
My husband and I are just today, 10/15/2024, finding out about the Keurig Drinkworks Pod machine. We both read the newspaper and online news everyday and this is the first time we are hearing about the company going out of business and offering any kind of reimbursement program. We do frequent the liquor store frequently where we originally bought the machine and have bought numerous pods for our machine. Now we are stuck and the phone number no longer works.
Can anybody tell us what we should do now. Sounds like all of us writing here are ALL FRUSTRATED!!!
Any help for us? I feel scared!!!
Unit now, I was unaware of the recent developments concerning the discontinuation of Drinkworks products and the dissolution of the brand, as I did not receive any prior notification. As a result, I have unfortunately missed the refund submission period.
Despite my attempts to resolve this issue, including multiple efforts to contact Drinkworks via the provided phone number, I have discovered that the number is inactive. Additionally, my email correspondences have been unsuccessful, as my messages were returned as undeliverable. Furthermore, the website link associated with Drinkworks on Keurig’s main site appears to be non-functional, and the domain is currently available for purchase.
I feel misled and deeply frustrated by this situation. Therefore, I would like to inquire about any potential means through which I could obtain a refund at this time. Additionally, if you are aware of any ongoing collective actions or class action lawsuits related to this matter, I would greatly appreciate your guidance.
Thank you!