Drinkworks Reimbursement Program Overview:
- Who: Drinkworks has announced a reimbursement program for consumers who own its home bar system machines.
- Why: The reimbursement program comes following Drinkworks’ announcement that it is ceasing its business operations and thus will no longer be able to service or replace the machines.
- Where: Consumers nationwide can participate in the reimbursement program.
Consumers with Drinkworks machines may be eligible for reimbursement following the company’s December announcement that it is ceasing its operations.
“Thank you for being part of our passionate Drinkworks community,” the company said in its announcement. “On Dec. 15, 2021, we made the difficult decision to close Drinkworks with sales of Drinkmaker machines ceasing immediately.”
Drinkworks, which sold cocktail pods, C02 and accessories, along with home bar system machines, said the reimbursements are being offered since it will no longer be able to replace or service the machines.
Consumers will have until Feb. 28 to file a claim for reimbursement, which can be done online. Reimbursement can not be achieved by bringing the machine back to a retail location, Drinkworks warned.
The only individuals who are automatically excluded from being able to receive reimbursement are those who were gifted the machines through their employment with Drinkworks or through marketing or public relations campaigns, according to the company.
Cocktail Pods Will Remain On Sale Through March 31
Consumers will only be eligible to receive reimbursements on the machines, according to the company, which says sales of its cocktail pods will remain available through March 31 or while supplies last.
Drinkworks says it has voided the warranty on the machines because it is offering reimbursement and will no longer be able to service them. Consumers who were previously given a second machine thanks to a warranty will only be eligible for reimbursement on one machine, the company said.
Consumers will be able to keep their machines if they choose, or they can recycle for free through a prepaid mail back program being conducted by Drinkworks.
Individuals with questions or concerns about the reimbursement program are encouraged to contact Drinkworks directly by email at hello@drinkworks.com or phone at 1-855-374-6596.
Keurig, another company that incorporates drink pods into its product, was the target of a class action lawsuit in 2018 that argued it falsely advertised some of its K-Cup single-serving coffee pods as being recyclable.
The plaintiff in the case, a California woman named Kathleen Smith, argued that Keurig Green Mountain K-Cup pods were too small to be recycled despite labeling stating they could be.
Do you own a Drinkworks home bar system machine? Let us know in the comments!
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152 thoughts onDrinkworks Offering Home Bar System Machine Owners Reimbursement Following Company Closure
I am just realizing the same. Please tell me what I can do with this machine and how i can get my money back. So upsetting!
I am just finding out the machine and pods are no longer available. Now I see I’m not the only one who missed out on this notice and reimbursement. This was the first time even hearing about this. So disappointed that once I use the current pods I have, I will have no use for this machine at all anymore. What a waste…
Me too! These were so expensive and now I can’t even use it!!! I am just finding this out!!
I went through the process of trying to get a refund so much so that I had a confirmation number and was told I’d be refunded through venmo. I was told I’d receive my refund as first come first serve so it may take awhile. Well almost 2 years later I’ve never received a refund, sent my machine back to get recycled and now of course can’t find the my confirmation number and don’t have the serial number from my machine. I’d be sure and hang on to that incase there is a class action because it sure seems like they should be responsible for all of us being out!!
I am in the same boat just found out they no longer sell pods for my drink machine and it’s too late to get a reimbursement both. Phone numbers and email do not work for the company
I do I have a drinkworks machine and did use it much and now they no longer service this.
Omg same with me! Just moved into a new place, unpacked my machine l, tried to order pods & realized the machine was discontinued and refund window is closed
I am in the same boat just found out they no longer sell pods for my drink machine and it’s too late to get a reimbursement both. Phone numbers and email do not work for the company
Same!!! So frustrating
I am literally just finding out about the discontinuation of drinkworks as I was telling a coworker about mine. She was so excited that she was looking for it to purchase for her new bar. When we got to the website, it stated that it was discontinued by manufacturer. As I started to research more, I saw that there were reimbursements given to owners. How do I go about getting a reimbursement? I’m so saddened to hear of this! I have definitely enjoyed mine. I absolutely love it!
I am in the same camp as you. While researching online how to get my machine out of chilling mode, I discovered it was discontinued with some offer of a refund no one knew about (and the people who did know didn’t get much). Now I have a useless machine and pods I can’t use. This should be a class action against Keurig and Anheuser Busch for defrauding so many people.
@Teneca Patterson I actually have a never before used drink works machine with full set pod holders and every flavor of pods never touched if you or your friend are interested I believe one day it will be so rare it will be a treasure!
JUST realizing we can’t order more pods and the machine is now obsolete. Out $400 … had no idea until searching online for info. Please keep me updated as well.
Drinkworks reimbursement
I’m just now realizing the same situation. I need my refund as well. It’s a shame we weren’t notified. Especially when I purchased all my equipment n products from off their website.
So where can we get the pods now?
I just found out and feel scammed. Please post if anyone hears of updates on how to get our money back. Thanks in advance and hope we find a resolution.
I too just found out these were discontinued. I have tried calling the phone # and email the company for reimbursement. Phone # is wrong and email came back undelivered. I feel totally cheated. I bought the machine, accessories and lots of pods I am out about $600.00. Maybe someone should call out the companies by notifying local news channels.