Fitbit Class Action Says Bands Pop Off Easily

A class action lawsuit recently removed to federal court claims that Fitbit bands pop off too easily.

The Fitbit class action lawsuit was filed by Baron Willis who says that for years, Fitbits had a design defect that caused the fitness bands to “regularly pop off the consumer’s wrists.”

Allegedly, the company knew of should have known of the problem but failed to correct the defect and continued to sell the products to consumers without notifying them of the defect.

Willis claims that on or around May 13, 2015, he purchased a Fitbit Flex in California. He says that he wore the device for its intended use but the band separated from the device, causing it to fall off of his wrist.

The Fitbit class action states that 10 days later, Willis returned his Fitbit Flex to the place he purchased it, and it was replaced with another device, the Fitbit Charge.

However, Willis says he started wearing the Fitbit Charge but on multiple occasions, the band separated from the device, causing it to fall of his wrist.

According to the Fitbit class action, Willis returned his Fitbit Charge about a year later and it was replaced with a Fitbit Charge HR. However, he says that he encountered the same problem with the new device, returned it, and was given a Fitbit Blaze.

Willis claims that the same problem occurred with the Fitbit Blaze, but unfortunately it popped off his wrist repeatedly and was eventually lost.

The Fitbit defect class action lawsuit says that Willis purchased and replaced his Fitbits because they were advertised as being wearable and capable of tracking and monitoring steps. Allegedly, Fitbit advertises that the devices use “superior,” “leading,” and the “latest” technology which he believed applied to the bands as well as the tracking monitor.

The Fitbit class action lawsuit goes on to say that these representations are false and the item cannot be used as advertised.

Willis says that he was financially injured by Fitbit’s misrepresentations because had he known that the Fitbits were defective and would fall off of his wrist, preventing them from tracking his data, he would not have purchased the device, or would not have paid as much for it.

Willis seeks damages on behalf of himself and all similarly affected consumers.

Willis is represented by Robert W. Thompson and David G. Jensen of Callahan Thompson Sherman & Caudill LLP.

The Fitbit Band Defect Class Action Lawsuit is Baron Willis v. Fitbit Inc., Case No. 3:19-cv-01377-DMS-WVG, in the U.S. District Court for the Southern District of California.

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