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Synchrony Bank has agreed to pay $2.9 million to resolve claims it violated the Telephone Consumer Protection Act (TCPA) with unsolicited phone calls about accounts belonging to other people. Class Members can collect cash payments from this settlement.
The settlement benefits individuals who received a call from Synchrony Bank regarding an account that did not belong to them, and the call was placed using an automatic dialing system or artificial/pre-recorded voice between June 1, 2016, and Oct. 19, 2020.
Plaintiffs Curtis Neal and Roy Campbell initially filed separate complaints against Synchrony Bank, though these cases were later consolidated. Although the plaintiffs initially filed separately, they bring similar claims, alleging that Synchrony bombarded them with unsolicited phone calls about accounts that did not belong to them.
According to the plaintiffs, these calls violated the TCPA, a federal law that prohibits businesses form sending unsolicited phone calls to consumers. The law also includes regulations on how businesses can use automated dialing systems and pre-recorded messages.
“Synchrony, on behalf of Walmart and other entities, routinely violates [TCPA] by using an automatic telephone dialing system and an artificial or prerecorded voice to place non-emergency calls to telephone numbers assigned to a cellular telephone service without prior express consent, in that it places autodialed or artificial or prerecorded voice calls to wrong or reassigned cellular telephone numbers, to cellular telephone numbers it was informed were wrong numbers, and to cellular telephone numbers is was instructed not to call,” the plaintiffs contend.
Synchrony Bank has not admitted any wrongdoing but has agreed to resolve the claims against it with a $2.9 million class action settlement. Under the terms of the settlement, Class Members can collect a proportional share of the net settlement fund in the form of a cash payment. Payment amounts will vary depending on the amount of claims filed, but estimates puts these payments between $25 and $50.
In order to benefit from the settlement, Class Members must file a valid claim form by March 1, 2021. Proof or documentation is not required to be included with these claims.
The final approval hearing for the settlement is scheduled for March 15, 2021.
The deadline for exclusion and objection is Feb. 15, 2021. Class Members can submit their objections on the settlement website.
Who’s Eligible
Individuals who received a call from Synchrony Bank regarding an account that did not belong to them, where the call was placed using an automatic dialing system or artificial/pre-recorded voice between June 1, 2016 and Oct. 19, 2020.
Potential Award
Cash payments.
Payment amounts will vary depending on the amount of claims filed, but estimates puts these payments between $25 and $50.
Proof of Purchase
N/A
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
03/01/2021
Case Name
Curtis Neal, et al. v. Wal-Mart Stores Inc. d/b/a Walmart, et al., Case No. 3:17-cv-00022, and Roy Campbell v. J.C. Penney Company Inc., et al., Case No. 3:18-cv-00501, both in the U.S. District Court for the Western District of North Carolina
Final Hearing
03/15/2021
Settlement Website
Claims Administrator
Neal and Campbell v. Synchrony Bank Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
[email protected]
1-855-635-0809
Class Counsel
Aaron D. Radbil
GREENWALD DAVIDSON RADBIL PLLC
Stephen Taylor
LEMBERG LAW LLC
Defense Counsel
Julia B. Strickland
Stephen J. Newman
STROOCK & STROOCK & LAVAN LLP
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89 thoughts onSynchrony Bank TCPA Class Action Settlement
I wish I could tell them some practices that woul make your teeth fall out
Hi. How can I find out if I was to receive a settlement? I have been waiting and have not heard from anyone. Please email me to let me know. Thanks.
I recieved a check but it was destroyed and i was not able to cash it , can i get you to send me a replacement check ?
$172.21 check came today. Thank you!!
Is this a real check?
$172.21 received 05/28/21
It’s $172.21