LG Refrigerator Cooling Defect Class Action Settlement

What is This Settlement About?

Updates:

• Readers reported this settlement paying out up to $1,150 as of May 24, 2022.
• Congratulations to everyone who filed a claim and got PAID!

• The appeal to the LG Refrigerator settlement was dismissed Jan. 6, 2021.
• It is not known how quickly claims will be paid.
• We appreciate your ongoing patience, as this type of settlement requires detailed claim review.
• Top Class Actions will continue to provide updates.

• The LG Refrigerator Cooling Defect Class Action Settlement was granted final approval Dec. 18, 2020.
• An appeal to the settlement has also been filed.
• Claims will not be paid until all appeals are exhausted.

• On Nov. 16, 2020, the Court granted an extension and deadlines have changed.
• The claim form deadline has been extended to Feb. 5, 2021; the opt-out and objection deadline has been extended to Dec. 10, 2020.

A $1.5 million LG refrigerator class action settlement has been reached to resolve claims that LG appliances suffer from a cooling defect. The compressor in certain models allegedly failed to maintain the temperature levels needed to preserve food, medicine and other perishables.

Who’s Eligible

Individuals who purchased a covered LG refrigerator from an authorized retailer between Jan. 1, 2014 and Dec. 31, 2017.

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Potential Award

Cash payments of up to $450 without proof and up to $6,000+ with proof of purchase.

Class Members who provide no additional proof and support their claims only with a statement under oath can collect up to $450 from the settlement. Exact payments will be distributed as follows:

• $50 for one or more unsuccessful repairs;
• $100 for out-of-pocket labor costs for repairs;
• $50 for repairs that were delayed by at least 10 days; and
• Up to $250 for property loss (such as food/beverage spoilage or other damages).

Class Members who provide proof of cooling defect issues or losses with their claim can recover higher payments. These payments will be distributed as follows:

• Parts and Labor: full reimbursement of these costs associated with a cooling defect issue within five years of purchase;
• Unsuccessful Repairs: Up to $1,000 for unsuccessful repairs – $180 for two No-Cooling Events, $500 for three No-Cooling Events, and $1,000 for four or more No-Cooling Events.
• Delayed Repairs: Up to $1,000 for delayed repairs – $120 for 10 day delays with payments increased by $20 for each day of delay. For over 30 days of delay, payments will increase by $25 until capped at $1,000.
• Property Loss: Up to $3,500 for property loss including the value of spoiled food/beverages/medicines/perishables or the value of other property that was damaged from the cooling defect issue.
• Replacement: $650 if Class Members replaced their LG refrigerator before Sept. 22, 2020 due to a cooling defect.

LG is also implementing an enhanced customer care program which will extend LG refrigerator warranties and provide payments for cooling defect issues in the future. Payments under this program will include at least $500 for consumers who experience three or more cooling defect events, at least $400 for delayed repairs, and up to $3,500 in property loss reimbursement.

Proof of Purchase

Receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof are not required but may result in higher payments for Class Members.

Claim Form Deadline

2/5/2021 *UPDATED*

Case Name

Michael Bentley, et al. v. LG Electronics U.S.A. Inc., Case No. 2:19-cv-13554-MCA-MAH, in the U.S. District Court for the District of New Jersey and Sosenko, et al. v. LG Electronics U.S.A. Inc., Case No. 19-cv-00610, in the U.S. District Court for the Central District of California

Final Hearing

12/15/2020

Claims Administrator

LG Fridge Settlement c/o Administrator
1650 Arch Street, Suite 2210
Philadelphia, PA 19103
[email protected]
(855) 918-4661

Class Counsel

Daniel Girard
Adam Polk
Simon Grille
GIRARD SHARP

Shanon J. Carson
Amey Park
John (“Quinn”) Kerrigan
BERGER MONTAGUE PC

Defense Counsel

Phoebe A. Wilkinson
Michael M. Maddigan
HOGAN LOVELLS LLP

Plaintiffs in the LG refrigerator class action lawsuit claimed that their appliances were defective due to a cooling defect which caused refrigerator failure. Due to the alleged defect, refrigerators failed to stay cool and therefore spoiled food.

Unfortunately, the cooling defect was reportedly not covered by LG under warranty. One plaintiff says he was forced to pay $700 to have the issue diagnosed and fixed. When the appliance failed again less than a year later, he claims he was forced to pay out-of-pocket once more for repairs.

LG has not admitted any wrongdoing but has agreed to resolve the claims against them with a $1.5 million LG refrigerator class action settlement. Under the terms of the deal, LG customers can collect cash payments depending on their situation.

Without proof of purchase, Class Members can collect up to $50 for unsuccessful repairs, $100 for out-of-pocket labor costs, $50 for delayed repairs, and up to $250 for property loss.

Proof of purchase will entitle Class Members to higher payments, including full reimbursement for labor and parts, up to $1,000 for unsuccessful repairs, up to $1,000 for delayed repairs, up to $3,500 for property loss, and $650 for replacement of LG refrigerators. More information about payments is available in the “Potential Award” section below.

LG is also implementing an enhanced customer care program which will extend LG refrigerator warranties and provide payments for cooling defect issues in the future.

In order to benefit from the LG refrigerator class action settlement, Class Members must file a valid claim form by Feb. 5, 2021. Receipts, invoices, photographs, payment card records, inspection records, insurance records, or other reasonable documentary proof are not required but may result in higher payments for Class Members.

The deadline for exclusion and objection in the settlement is Dec. 10, 2020. The final approval hearing for the LG refrigerator class action settlement is scheduled for Dec. 15, 2020.