Intero Real Estate Services unsolicited calls class action settlement

Intero Real Estate Services agreed to a settlement to resolve class action claims it violated the Telephone Consumer Protection Act (TCPA) with unsolicited calls to numbers on the National Do Not Call Registry.

The settlement benefits individuals who received two or more phone calls promoting Intero Real Estate Services within a 12-month period despite having their number registered on the National Do Not Call Registry between Sept. 13, 2014, and Dec. 19, 2019. Eligible calls were made by certain Intero agents using the Mojo dialing service. Intero identified 37,962 phone numbers that received a total of 171,584 call attempts.

Intero is a Berkshire Hathaway affiliate that specializes in buying and selling both residential and commercial real estate. Additionally, Intero provides lending, title and home warranty services. The company primarily operates in the San Francisco Bay area.

According to a 2021 class action lawsuit, Intero Real Estate Services markets its business by harassing consumers with unsolicited telemarketing phone calls. 

Plaintiffs in the case say they never gave their information to Intero to be contacted. Despite this, Intero allegedly called them to advertise their services and inquire about selling their properties. 

To make matters worse, the plaintiffs say that they were registered with the National Do Not Call Registry at the time of the unsolicited telemarketing calls.

Plaintiffs in the telemarketing class action lawsuit say these calls violated the TCPA, a federal law that prohibits unsolicited telemarketing calls, texts and faxes. Under the TCPA, businesses must get prior written consent before contacting consumers — or face thousands of dollars in penalties.

Intero Real Estate Services hasn’t admitted any wrongdoing but agreed to resolve these allegations with a class action settlement. The exact settlement amount is not currently available.

Under the terms of the Intero TCPA settlement, class members can collect a cash payment. Intero has agreed to pay each class member $350. 

Class members will have 180 days to cash their checks, but may also receive payments through electronic deposit, PayPal, Venmo or other payment options.

In addition to providing cash payments, Intero agreed to change its policies and procedures to comply with do-not-call rules. Under these new policies, Intero will provide more information when calling customers, maintain an internal do-not-call list, and make other changes to ensure that consumers do receive harassing telemarketing calls.

The deadline for exclusion and objection is July 6, 2022. 

The final approval hearing for the Intero Real Estate Services TCPA settlement is scheduled for Oct. 20, 2022.

In order to receive a payment from the settlement, class members must submit a valid claim form by July 6, 2022.

Who’s Eligible

The settlement benefits individuals who received two or more phone calls promoting Intero Real Estate Services within a 12-month period despite having their number registered on the National Do Not Call Registry between Sept. 13, 2014, and Dec. 19, 2019. Eligible calls were made by certain Intero agents using the Mojo dialing service. Intero identified 37,962 phone numbers that received a total of 171,584 call attempts.

Potential Award

$350

Proof of Purchase

Unique identification number

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

07/06/2022

Case Name

Mitchell, et al. v. Intero Real Estate Services, Case No. 5:18-cv-05623-BLF, in the U.S. District Court for the Northern District of California

Final Hearing

10/20/2022

Settlement Website

InteroClassActionSettlement.com

Claims Administrator

Mitchell v. Intero Real Estate Settlement Administrator
P.O. Box 43501
Providence, RI 02940-3501
Info@interoclassactionsettlement.com
844-594-2521

Class Counsel

TYCKO & ZAVAREEI LLP

REESE LLP

BAILEY & GLASSER LLP

Defense Counsel

SIMMONDS & NARITA LLP

BURR FORMAN LLP