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This settlement is closed!
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Who Qualifies: The Chipotle hidden delivery fees class action lawsuit settlement benefits consumers who placed a Chipotle order for delivery through the company’s website or app between May 11, 2020, and Jan. 19, 2022. This group includes two Subclasses in the delivery fee settlement: one for Class Members who were members of Chipotle’s rewards program and one for Class Members who were not.
Potential Award: Varies
Proof of Purchase Required: Unique ID required. If you lost or did not receive a settlement notice, you may contact the settlement administrator to obtain your Unique ID.
Claim Deadline: 6/28/2022
Chipotle agreed to a settlement worth $4 million to resolve claims it charged hidden delivery fees.
The settlement benefits consumers who placed a Chipotle order for delivery through the company’s website or app between May 11, 2020, and Jan. 19, 2022. This group includes two Subclasses: one for Class Members who were members of Chipotle’s rewards program and one for Class Members who were not.
Chipotle is a popular fast food restaurant specializing in fresh Mexican food such as burritos. The company offers in store, pick up, and even delivery options. According to the company’s website, consumers can order food for delivery and pay only $1 in fees.
However, Chipotle may have misled customers about its delivery fees in the past.
According to a 2021 class action lawsuit, Chipotle promised “free delivery” or “$1 delivery” on food items while charging hidden delivery fees in the form of service fees and up charging food prices.
The Chipotle class action lawsuit claims service fees charged by Chipotle caused customers to pay around 10 percent more for delivery than they would for in person purchases. In addition, Chipotle allegedly increased the price of its food items by 12 percent to 15 percent when customers ordered for delivery. Through these two up charges, delivery customers were forced to pay hidden delivery fees, the plaintiffs contend.
According to the Chipotle class action lawsuit, the hidden delivery fees directly contradicted the company’s promises of non-existent or $1 delivery fees. If customers were told upfront about these fees, they allegedly wouldn’t have ordered Chipotle for delivery.
Chipotle delivery fee class action settlement benefits
Chipotle hasn’t admitted any wrongdoing but agreed to provide $4 million in payments and vouchers to resolve these allegations.
Under the terms of the settlement, a $1 million cash fund will be used to make payments to Class Members who were not members of Chipotle’s reward fund.
Payments will vary, with each non-rewards program Subclass Member receiving an equal share of the settlement fund.
Class Members who were a part of Chipotle’s rewards program will receive vouchers instead of cash payments.
The settlement includes $3 million in vouchers, with each rewards program Subclass Member receiving a voucher for one free entree (based on an average entree value of $8.50).
The deadline for exclusion and objection is May 25, 2022.
The final approval hearing for the Chipotle hidden delivery fees class action settlement is scheduled for July 12, 2022.
In order to receive a payment or voucher from the delivery fee settlement, Chipotle customers must submit a valid claim form by June 28, 2022.
Who’s Eligible
The settlement benefits consumers who placed a Chipotle order for delivery through the company’s website or app between May 11, 2020, and Jan. 19, 2022. This group includes two Subclasses: one for Class Members who were members of Chipotle’s rewards program and one for Class Members who were not.
Potential Award
Varies
Proof of Purchase
Unique ID required.
If you lost or did not receive a settlement notice, you may contact the settlement administrator to obtain your Unique ID.
Claim Form
NOTE: If you do not qualify for this settlement do NOT file a claim.
Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.
Claim Form Deadline
06/28/2022
Case Name
Aaron Aseltine and John Dundon v. Chipotle Mexican Grill Inc., Case No. RG21088118 in the Superior Court of the State of California for the County of Alameda
Final Hearing
07/12/2022
Settlement Website
Claims Administrator
Delivery Fee Settlement Administrator
P.O. Box 3037
Portland, OR 97208-3037
855-675-3034
Class Counsel
Jeff Kaliel
Sophia Gold
KALIELGOLD PLLC
Defense Counsel
Angela C. Agrusa Esq
DLA PIPER LLP (US)
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