Missouri Medical Records Fees $1.25M Class Action Settlement

CIOX Health LLC, formerly HealthPort Technologies LLC, has agreed to a $1.25 million settlement in a class action lawsuit that accused the company of improperly charging fees for Missouri medical records.

The Class is made up of anyone who, on one or more occasions between June 9, 2009, and March 15, 2021, sought copies of medical records from the covered Missouri hospitals, or had the records requested by some other person pursuant to their authorization, and were charged e-delivery fees, no-records-found fees, and notary fees and who subsequently paid CIOX, either directly or indirectly, one or more of said fees and was not reimbursed by CIOX for the same. 

Plaintiffs in a class action lawsuit had alleged the fees for Missouri medical records violated state law.

CIOX Health is a medical record copying service that contracts with healthcare providers throughout the state to maintain, copy and distribute the Missouri medical records of patients and former patients of these providers, according to the class action lawsuit.

The defendants have denied all allegations of wrongdoing, and the Court has not ruled in favor of either side in this case.

After attorneys’ fees, incentive awards, and other costs are paid from the $1.25 million settlement fund, Class Members will receive their payments.

Each Class Member who submits a valid claim form will receive a reimbursement of 29 percent of the portion of the covered fees they paid in connection with the Missouri medical records.

A final approval hearing in the Missouri medical records settlement is Aug. 31, 2021.

The deadline to opt out of or object to the settlement is July 13, 2021.

The deadline to file a claim is also July 13, 2021.

Who’s Eligible

Anyone who, on one or more occasions between June 9, 2009, and March 15, 2021, sought copies of medical records from the covered Missouri hospitals, or had the records requested by some other person pursuant to their authorization, and were charged e-delivery fees, no-records-found fees, and notary fees and who subsequently paid CIOX, either directly or indirectly, one or more of said fees and was not reimbursed by CIOX for the same. 

Potential Award

29 percent of covered fees paid

Proof of Purchase

The claim form requires information such as invoice numbers and the amounts of the fees paid.

The settlement administrator may request additional necessary information in Class Members’ possession in order to validate their claims.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

07/13/2021

Case Name

Lynn Henderson, et al. v. Ciox Health LLC, et al., Case No. 1416-CV13765 in the Circuit Court of Jackson County, Missouri, at Kansas City

Final Hearing

08/31/2021

Settlement Website

MOMedicalRecordsSettlement.com

Claims Administrator

Henderson et al. v. Ciox Health, LLC et al.
Class Action Settlement
P.O. Box 2003
Chanhassen, MN 55317-2003
888-505-0807
info@MOMedicalRecordsSettlement.com

Class Counsel

Matthew L. Dameron
WILLIAMS DIRKS DAMERON LLC

M. Blake Heath
M. BLAKE HEATH, TRIAL ATTORNEY LLC

William C. Kenney
Stephen J. Voorhees
KENNEY & VOORHEES LLC

Defense Counsel

Richard D. Rhyne
Brian Fries
Kate O’Hara Gasper
LATHROP GPM LLP