Christopher & Banks class action claims website not fully accessible to blind, visually impaired visitors

Christopher & Banks website class action lawsuit overview: 

• Who: Julie Dalton filed a class action lawsuit against Christopher & Banks Corporation. 
• Why: Dalton claims Christopher & Banks failed to make its website fully accessible to and independently usable by individuals with vision-related disabilities. 
• Where: The class action lawsuit was filed in Minnesota federal court. 

Retail company Christopher & Banks Corporation failed to make its website fully accessible to and independently usable by individuals with vision-related disabilities, a new class action lawsuit alleges. 

Plaintiff Julie Dalton claims Christopher & Banks’ website contains digital barriers to screen reading software used by individuals who are blind or visually impaired to browse the internet. 

Dalton, who is legally blind, argues the alleged digital barriers on Christopher & Banks’ website denies screen-reader users full and equal access to “important website content,” in an alleged violation of the Americans with Disabilities Act (ADA). 

“In the broadest terms, the ADA prohibits discrimination on the basis of a disability in the full and equal enjoyment of goods and services of any place of public accommodation,” the Christopher & Banks class action states. 

Dalton wants to represent a nationwide class of individuals who are blind or have a low vision disability who use screen-reading software and who either accessed, attempted to access or may attempt to access Christopher & Banks’ website. 

Christopher & Banks website only contains visual cues as means to convey information, says class action 

Digital barriers found on Christopher & Banks website include a lack of anything but visual cues as the means to convey information and a failure to provide “sufficient screen reader accessible text equivalent for important non-text image(s),” among other things, the Christopher & Banks class action alleges. 

In addition to allegedly violating the ADA, Dalton argues Christopher & Banks is also in violation of the Minnesota Human Rights Act. 

The plaintiff is demanding a jury trial and requesting declaratory and injunctive relief along with an award of actual, statutory, nominal and other damages for herself and all class members. 

Dalton filed a similar class action lawsuit against Target in October over claims the company failed to make its website fully accessible to and independently usable by individuals who are blind or have low vision. 

Have you been denied equal access to Christopher & Banks’ website due to a disability? Let us know in the comments.

The plaintiff is represented by Patrick W. Michenfelder and Jason Gustafson of Throndset Michenfelder, LLC. 

The Christopher & Banks website class action lawsuit is Dalton v. Christopher & Banks Corp. d/b/a Christopher & Banks, Case No. 0:23-cv-03742, in the U.S. District Court for the District of Minnesota.

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