Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
I am glad someone is suing them. I felt forced to buying frontier’s expensive bundle. How can I get added to the lawsuit?
Yep going to New Jersey
One flight $40
Next flight $233
Why ???!!! All one way also …
I carried on a bag paid 78 bucks
Yes. Over and over again.
Sign me up!
I need to join in on this lawsuit.
Yes, I’ve puchased many tickets from them for years and they’ve gotten ridiculous especially here as of late.
How do I join I have documents proving they took money and made me spend money on other flight
What is the process for joining the law suit?
I fly Frontier 99% of the time and it’s quite clear that there’s additional fees for carry-on and checked baggage. They remind you of that fact two or three times during the booking process and right before you submit payment. These people that complain gotta be illiterate.
Perfectly stated, all their fees are rifht there when you’re booking. Some people want to click past them and think they can get to the airport and get away with trying to slip on with an unpaid for carry on!
Add me plz
How do I join this class action lawsuit against Frontier Airlines?
Frontier has every single one of their fees on their website…bags fees, the $25 service fee if you use a desk agent, seat fees, etc. If you don’t know about them, then you did not read anything you agreed to. You literally have to accept or decline the charge for every fee separately. People can’t take accountability for their own failures.
This is so true! They are ridiculous and the delays and extra fees are not worth the ride!!!! I hate Frontier!!!
Until you get to the ticket counter at every stop! They marked our tickets at layover as NO carry on when they clearly saw us with them and charges us for them at the first flight then jacked up the price Again! I will never invest 1 red cent with Frontier ever and am spreading the word to every person I come in contct with.
That’s right Kris, people have to click past all the fees and of rhey choose not to pay them when booking, then I don’t know why they complain at rhe airport!
I bought a tkt with frontier 2 was ago and the price was $194. When they emailed me the itinerary the price was $682. And they charged my card. I had to call and call to get them to refund me. It was so stressful.