Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
Hello my is mrs Walton and frontier has messed me over more than once and charged me all that extra money an I had no choice but to pay it and they wouldn’t give me a refund on they’re mistake I would never fly them ever how can I get my 400$ back
My family of 6 all had to pay these outrageous fees. I had a bag that I have always used as a personal item and a carry on. They told me I had to check my bag even though it fit in the box! They made the rest of my family pay as well. We had 2 flights to Florida and two flight back home! We ended up sending our luggage home through UPS to not pay these fees.
I’m not surprised to see this lawsuit. I used to fly frontier several times a year. After this, I had one more flight planned. I let them keep my money and booked a different airline. I refuse to fly them again.
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Please add me I I follow frontier July 11-18
I being charged 28 to checking 25boarding pass $87 Ford carry on 77for bag one way each I have to sit separate
From my infent daughter unless I payd 35 dollars total amount I spent on this airline for the trip is exeed over $700
Please add me, This just happened to me in June.
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On our flight May 23rd 2023, the flight crew TOLD THE ENTIRE PLANE that Welcome Miles on the credit card would apply to ELITE STATUS UPGRADE (which needs only 20k miles) if we applied and were approved. I now have 69k miles and am not ELITE STATUS because customer service says they do not count land that I should know a flight attendant isn’t in Marketing or Customer Service, so not to believe them. Meanwhile, I paid an $89 annual fee for the card and have been actively using it. This is straight up MISREPRESENTATION. I have saved all the screenshots
Right before Covid I was traveling twice a week on frontier. Recently in April I was charged for a carry-on item when it was my personal item for five years. I purchased my personal item to adhere to the frontier s standards for a personal item! They charged me $100 for my personal item that I’ve used for five years just with frontier!!!
Frontier is fraudulent in these charges!
Most people on my flight got charge this how much extra cash did they make that day!!!!!
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