Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
Frontier was the cheapest flight but I willl pay double before I every fly them again I went to Las Vegas I spent 100 for luggage going and 100 back and 70 for a carry on never again I spent more on getting their and back then I spent on my trip
Yes, they do overcharge people they charge for your seat you charge for everything over price to luggage you don’t get your refund back when they cancel the flight I have too many layovers long as layovers . You can email me
Frontier was the cheapest flight but I willl pay double before I every fly then again I went to Las Vegas I spent 100 for luggage going and 100 back and 70 for a carry on never again
Yes. Frontier was the cheapest but after I purchased it my ticket I realized no luggage comes with it. I had to pay $70 for a carry on on top of my fare. Then constant emails about fees for seats and etc.
Have purchased multiple Frontier flights where this occured.
Yes, they do overcharge people they charge for your seat you charge for everything over price to luggage you don’t get your refund back when they cancel the flight I have too many layovers long as layovers . You can email me
I went through Expedia ,I was shocked when I seen emails pop up after paying for the flight ,emails such as would you like to buy a seat ! Would you like to see how much luggage is .Wtf ?? This didn’t come with the flight ? Like I’m just leaving out with what I have on and sit on the floor ? A true scam ! I feel so bad for the elders more than I do myself .But it’s definitely not honest and definitely not a good way of doing business.I just got home Wednesday with them.
I went through Expedia ,I was shocked when I seen emails pop up after paying for the flight ,emails such as would you like to buy a seat ! Would you like to see how much luggage is .Wtf ?? This didn’t come with the flight ? Like I’m just leaving out with what I have on and sit on the floor ? A true scam ! I feel so bad for the elders more than I do myself .But it’s definitely not honest and definitely not a good way of doing business.
I used them just this year and it really is terrible how they make it seem like you are getting a great deal and then..fee for this fee for that. The only reason I used them was because it was the only direct flight I could get.
Is there a current law suit going on now? I have flown with Frontier this year & want to know if I am eligible to be part of a Class Action Law Suit.
Have anybody got the 500. 00 fly all u want for a year deal? I got it and when I searched all the flights all take this year non of them were on the program and the only one that was it’ll take. 18 hours instead of 3, when I reach out to them to try to cancel the purchase I was told it was too late and wouldn’t get a refund, never do it again
They suck. The bsit snd switch tactic fooled me once when I completed a purchase thought to be discounted. I will never use them again and will warn many about this.