Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
I was denied boarding. They wouldn’t allow me to go to gate said my luggage needdd ti be checked I had paid in advance for that online. The real reason was flt wad overbooked. Next day went back to the airport they booked me on next flt but too late I missed the graduation I was attending. I took the flight took a turn around flt which I could not go back through security to eat until that afternoon because they would not check me and my bag until 1 hour prior to departure. When I got to the gate we had a 4 hour layover. Agent said they couldn’t do anything but give me a refund. Because no flts for 3 days! I’m a teacher.🤦🏽♀️finally flt took off. Somehow they labeled my luggage that I knew we’d be separated🤔so that means my luggage didn’t arrive with my flight. It took 3 days for them to locate and after spending the entire Memorial Day sitting in my home becsuse fedex kept saying the were delivering. Finally 21 days later I had to go track it down and pick it up. Frontiers answer wad that was not in their realms to give a refund to me. Note the airport agent in baggage vlsim said I would get a refund since I had to pay for the checked bag. I will NEVER fly Frontier again. Have told friends and relatives to beware. Don’t do it,
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I used them for my vacation to Puerto Rico they charged me extra fees for luggage weight and some weird airport surcharge.
I had a horrible experience will never fly with them again
a have a complain agains frontier airline
I have a case against frontier right the flights were purchased through my cards and they couldn’t find my info because they had it under a second passenger in my group
My wife and I fly Frontier from Philadelphia to New Orleans. We paid all kinds of fees not disclosured during our purchase online.
On our last trip to Vegas in the spring we were charge 99$ for my mother’s oxygen. We ordered thru oxygen 2 go to have correct size. They stated it was baggage and she has to pay. They also did no checks on the way and made her lay it down on the plane until it spilled. She needs her oxygen to breathe. It should not have been considered luggage
I have a complaint against Frontier Airlines.
How do I make complaint they charged me 560.oo dollars for my luggage
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I busted Frontier last year and they were horrible and yes they did add on extra fees for carry on and not to mention no complimentary drinks or snacks while waiting in the air to for about an hour to land. Yes count me in.
I was charged additional charges on several flights from Islip New York to Orlando Florida and return flights to Islip New York