Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
Frontiers add ons unclear on site. Please add me.
They owe me $300. I purchased cancellation insurance. Special needs daughter I. Hospital why CIVID last year. Gave plenty of proof BEFORE flight. They reported it as a no-show. I want my money back. It’s fair.
They charged me the same fees that they charged the plaintiff leaving us shorted for our vacation because of course we didn’t expect those false fees. Will never believe in frontier
Never aware of this charge, Add me
Yes. I purchased airline tickets from Frontier. Lots of add on’s.
Ok, where should I begin, I purchased a cheap ticket with Frontier and after all the additional fees, plus baggage fees, it was the highest airline ticket I’ve ever purchased and I’m 58 years old and began flying at 5urs old. I have arthritis and blood clots so I must have a wheelchair whenever I fly. The rep at Frontier made me along with 60 other people had to wait in line for 3 hours. My legs and feet swelled up like elephants feet. I made several complaints and NO ONE EVER RESPONDED to my very vocal frustrations!
I have used frontier airlines and wasn’t aware of this charge
Frontier really tries to use a lot of add ons that you don’t realize until after you’ve booked the “cheap” airfare. I’ve flown Frontier several times and feel like I spend just as much as I would flying on a more comfortable airline.
Frontier airlines made us an additional fee and didn’t let me baby grandson diaper bag go as a carry on. Also the fee check were much smaller than the average airline and we had to pay for a bag.
Frontier left my two kids stranded in Florida because they wouldn’t honor their own tickets. They said the “didn’t see the tickets” bought in advance and tried to sell us new ones.. the kids were then stuck there through a tropical storm.
I still haven’t been able to get a refund for the tickets they didn’t honor!
I have recently bought a ticket and was not aware of the baggage fees.
Please add me.