Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
My granddaughter and I fly frontier and it’s a ripoff.
I forgot to say I flu 5 times between August 2022 thur May 2023 I would like to here from frontier
I flu frontier 5timez from Atlanta to AZ each time,four of the times they cheated me on the luggage I had to pay 79.00 for one suite case ,on the second trip I used a smaller one got charged the same amount..each of the four times i paid 79.00 ,the last time in May mother’s day weekend we were suppose to return on Sunday afternoon get to sky harbor in az and they tell us are flight was canceled they did not email us ahead of time told us we could not get a return flight to Atlanta until Tuesday, lied and said that they would reimburse thr three of us 4times the tickets amount my daughter missed work and my grandson missed his school graduation no food voucher no hotel. We had to call around to find someone to pick us up and put us up for three more days which was an inconvenience too them but frontier customer service gave me the round around no one knows any thing.. the excuse about the cancelation was we don’t know a whole plan of people..
I have used frontier many times. It clearly states you have to pay baggage. Anyone that can READ would see this on their website. No a days people look for a reason to sue no company is safe but I THANK Frontier and will continue to fly with them!
I am to fly Frontier at the end of this month and was unaware of all these excess charges I am upset now I even made this purchase it’s ridiculous and it will be me and my two children I thought I was getting a deal but nope
Did you not see the additional fees when you were booking on their website as they are all cealry disclosed and by booking it clearly states what you have paid for and what you have choose not to pay for?
I have flown Frontier several times. Paid there fees reluctantly. They even kept 300.00 of my money from a refund. Couldn’t even use it because when they were buying Spirit they did not have any planes out of Floridai ampissed. Never do it again
They are in fact crooks, I had to pay $100.00 my personal effect (small hand bag) when I was coming back from Atlanta. I even end up missing the flight.
They are awful. My flight got delayed several times and the people who checked people in are very rude. I watched them as they were charging people extra for bags that were the right sizes. Some people even missed their flights because of it. Horrible service and I will NEVER EVER use them again. They don’t care about their customers. Also once we got on the plane w was delayed for two hours without air and it was just awful. They did nothing to make things better. I wrote a complaint but they never said anything.
I flew with frontier on 6/ 30th they charged me extra for a bag that was small in size. They are truly crooks. And the canceled my flight and i had to sleep in the denver airport. never will i fly frontier again👎👎👎
I used frontier multiple time