Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
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I had to throw away gifts because I was going to be charged 121 and I didn’t have it because I was paying for everything on my own. I lost a bit of myself that day. Spent over 600 on those baby and new mama presents. Ide like to sign on.
I flown with Frontier and I had to pay $45.00 for a medium suitcase when it’s was to be free. Yes add me.
Add me
I was charged 79.00 for a small carry-on. You have to pay for everything. When my sisters memorial was held, I forgot to check in because I had so many other things on my mind at that time, and they gave my seat away and claimed that they were keeping all of my airfare. I was left stranded at MacArthur airport with no one from frontier they are at all as I sat there crying. I had to call my sister to please come back and pick me up. This was at my twins memorial mass that I just arrived and try to come home from, it’s ridiculous. My daughters made such an issue about it and plastered all over Facebook all over yelp all over everything about what they did and I had to fight City Hall to get a credit to fly. Again thanks to my daughters I got a credit. No frills, no compassion should be their logo
It’s crazy it’s like they just make up prices!!!! Lol I got charged 121!
Please add me! Ty!
Flown frontier many times and this is true add me
It happened to me on a flight to Minneapolis Mn in November!! I wasnt the only one complaining either and to make matters worse, customer service was another extra fee!!! Unreal… I had to have my boyfriend go make a deposit for me or my carry on wasnt going to be on the plane with me because again another fee! Imagine if a younger traveler without a parent or companion to pay all the fees added on without prior notice to complete the trip? The ticket I thought was a good deal, cost more than the regular priced tickets available! after paying all the fees!!! Its extortion plain and simple. Pay up or else your not going anywhere. WORST EXCUSE FOR AN AIRLINE EVER.!!!
Frontier is awful. Very deceptive practices. Have flown with them a lot because of their flight path Phl to Sav. They are always trying to charge people at the gate. Highway robbery!
Frontier airlines lost my luggage and denied my claim for compensation!
I had the worst experience with Frontier, please add me.