Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
Yes, false claims
Please add me to the Frontier lawsuit .
I have multiple instances with frontier and I’ve been waiting for this day! One incident I experienced was being charged 25 dollars for a boarding pass because there kiosk wasn’t working ( none of them) my phone was on 3% and I usually use it at TSA, so I tried to scan the barcode at the kiosk to print a boarding pass and it would not scan ( me and several others) so they made us get in line and pay 25$ for a boarding to pass. Another instance was I flew in with the same bag I flew out with and they made me pay 99$ for a bag fee on my returning flight but I didn’t have to pay on my boarding flight, it was the same bag too. Another instance I paid for my bag online and wasn’t aware I payed for a checked bag instead of carry on, when it was time to board they gave me the hardest way to go because I paid 60 for a checked bag and I didn’t get it checked, so I was told either pay the 99 or miss your flight😯😯😯..I said can I pay the difference since I just paid 60$ for a check on bag and they said NO! I HAD to make a call to have someone pay the 99$ because I didn’t have it at that time and I missed my flight so 99$ turned into 200$. And last but not least we had a 12 hr wait and all they could tell us every hour was we’ll be boarding in the next hour until the 12th, they offered a food voucher 7 hrs into the wait… HORRIBLE!!! the workers have no respect and they harass you to pay for a carry on because they get a bonus if they can make you pay for an extra bag
Please add me!
I’ve purchased tickets before with Frontier.
True!
I have flown Frontier.
S. P.
Please add me.
Add me
Yes I purchased Frontier.