Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
Yes that happened to me I booked a flight w.ith this Airline and received a email stating that I wasn’t finished with my reservation I had to reserve my bags and I honestly thought it was included in the price no and it took me a long and difficult time to cancel this reservation very dishonest.
flight purchased.
They are awful, all I had was a bookbag and they wanted to charge me extra for it because I had to help it down into the “personal Item” slot to check the size of the bag, yet on the way home people were getting on with full size duffle bags and no one was checking abything.
This happened to my family and I, the end bill was surprising!!
[email protected] I used Frontier Air Lines in 2019 please add me to your list. Thank you very much.
They kept us on the tarmac for an extra hour, and then Still didn’t offer free drinks or snacks. Just let us what it out without letting us know when we were going to be taking off in the flight attendant who is apparently a Spaniard was very racist against Mexicans and Puerto Ricans.. One of which had paid for a window seat and he was put in a permanently closed position window seat without any kind of compensation at all and the flight attendants are just pretty shitty. Overall it was a nighttime flight and they would not shut up and I heard all about their personal lives, and people were trying to shush them and ask them to turn the light down as well and they just ignored everybody. They were in the back of the plane and they really sucked.
Originally bought through à discount with Tmobile. Rt to FL for 2 went from 150 to 500 with fees for seats and bags.
This happened to me and I never and said I would never fly with them again and I did not!
Yes this happen to me and my spouse. We were charged over 230 for checking in bags and if you don’t have a printed ticket they charge you 35.00. Please add me.
Please add me
Add me
please add me
Please add me
Add me! Oh, they also go against ADA at check in by questioning portable O2 concentrators (that even has the seal of approval from the TSA). And ask what the disability my MIL has too! (HIPPA on top of that)
Freaking flyer and constantly have issues with airline they have no idea how to satisfy a customer