Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
Don’t Miss Out!
Check out our list of Class Action Lawsuits and Class Action Settlements you may qualify to join!
Read About More Class Action Lawsuits & Class Action Settlements:
- Boeing settles 5 wrongful death cases over Ethiopian Airlines crash, prepares for trial
- Murphy Oil class action alleges premium customers receive some regular gas
- United Airlines class action alleges airline’s website not accessible to legally blind customers
- Speedway class action alleges premium customers receive some regular gas
709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
Please include me
My sister and I just flew frontier in March. And yes we had both problems bag sizes. And by the time we were done purchasing tickets the cost was no where around quoted price.
I purchased frontier tickets 2 months ago
Please add me.
I take Frontier from NJ to Tampa to visit my daughter. They have changed the size of what they consider a “personal” item a few times in the past few years. They tried a couple times to tell me my bag was too big, but I always got it to fit in the thing they have to measure your bag. They do try to get you on baggage fees , right up to boarding time.
I’ve flown Frontier many times with my personal item bag . Never had a problem till the cash incentive for employees came about
My bag was under the guide lines of their personal items but still got hassle
I measured their container and yes it was smaller than the guide line had said . I’m saddened that they are just sucking money out of people just trying to make it
Yes my wife had the same problem. Her personal bag fit in the bin. It was the same one we had flown on from tier twice with no problem. I bought it specifically for frontier. The agent said it did not in in easily enough and could not be removed quickly in the event of an emergency. Thought you were supposed to leave everything behind and get out? Charged her a hundred dollars extra at gate. When I complained they said she should have asked for a supervisor. Sure 10 minutes before take off. Predatory charging. Flew 3 times after with same bag no problem.
i agree the sam thing happens to me and numbers of my family and i find that the agent at the door making $10 for each bag they charging person that’s BS and if check in on line and you dint snap picture then when you at the air port the lock you trip and you can’t print ticket all because the want to charge us $25 that’s hitting fee i was shocked when they told me that since then even if tickets are $1 i will not travel FRONTIER
add me
Bag fees are the worst!! Flight prices was ok.
The hidden fees in luggage fee was not presented. I ended up paying for more for the luggage fee than the actual flight ticket.
Charge to assist with checkin and challenged individuals.