Frontier charges class action lawsuit overview:
- Who: Amira Hamad filed a class action lawsuit against Frontier Airlines Inc.
- Why: Hamad claims Frontier misleads consumers by allegedly failing to make the fee structure for personal items and checked and carry-on bags clear at the time of purchase.
- Where: The class action lawsuit was filed in Florida federal court.
- What are my options: Try cheapOair.com when booking your next flight.
Frontier Airlines misleads consumers into believing they are purchasing lower-priced airfare than they actually are and isn’t upfront about its bag fees, a new class action lawsuit alleges.
Plaintiff Amira Hamad claims Frontier “makes up whatever discount it purports” by hitting its customers with “fraudulent and unwarranted charges” related to fees for personal items and checked and carry-on bags.
“FRONTIER’s bait-and-switch and ‘gotcha’ tactics are designed to confuse, trick, and trap consumers to the public’s detriment,” the Frontier class action states.
Hamad wants to represent a nationwide class of consumers.
Frontier intentionally hides bag fees, other charges from consumers, class action says
Hamad argues Frontier “does not make its fee structure clear” to its customers at the time they purchase tickets, and that it is even more unclear when a purchase is made with a third-party vendor.
Further, Frontier is accused of intentionally hiding fees from consumers as a way to “fraudulently induce sales.”
“FRONTIER’s fees are not conspicuously shown on its website or on the websites of third-party vendors, and consumers are often unaware of FRONTIER’s large and plentiful fees until after they purchase a ticket that initially appeared attractive,” the Frontier class action states.
Hamad claims Frontier is guilty of breach of contract and fraudulent misrepresentation, under Florida common law, and of violating the Florida Deceptive and Unfair Trade Practices Act and Florida laws regarding misleading advertising.
Plaintiff is demanding a jury trial and requesting declaratory relief along with an award of actual and punitive damages for herself and all class members.
In another case involving a company called Frontier, a class action lawsuit was filed against Frontier Communications in 2020 by a consumer arguing the cable company charges more than what its customers agreed to pay for its services.
Have you purchased a flight on Frontier Airlines? Let us know in the comments!
The plaintiff is represented by Michael G. Mann of The Cochran Firm Orlando, LLC.
The Frontier charges class action lawsuit is Hamad, et al. v. Frontier Airlines, Inc., Case No. 6:23-cv-01209, in the U.S. District Court for the Middle District of Florida.
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709 thoughts onFrontier class action claims airline falsely advertises low airfare, adds fraudulent charges
My $59 flight turned into over $100 when I added my carry on bag. Add me please
Pay at Fort LauderDale $150 for luggage, if I check at the counter with an agent , another $25, they are misleading big
All those fees are clearly disclosed when booking on their website!
Anybody that flies this crap airline gets what they deserve
Bought TSA approved bag but at gate agents MADE me purchase for carry on – 100 dollars later – xtra fees for changing flight RIDICULOUS – happens every gime
Add me!
I purchased tickets through cheapO air and when I checked in they charged me an extra $105.
I have purchased multiple tickets several times. They lie and cancel and delay flights
Many many times been fooled by frontier. If cant find ticket , to print in counter they charge instead of asisting. For bags even if.they fit on the mesurments they get a bonus so prefer to make u pay 100$ at gate. Horrible awful
I purchased the goWild which is supposedly an all you can for promo, but I can’t and haven’t been able to find a flight for the untied month of July and have only been able to use it once. They tell me that the goWild tickets are already sold out but even looking at the availability from the month view, it doesn’t show any goWild tickets available. It’s a rip off and we should be refunded or given some type of compensation for this as well.
They give great enticing prices but the seats are hard with no pillows to sit on and the baggage fees cost more than the round trip flight does
Please add ne
Per the clearly advertised terms of the Go Wild pass, seats are only bookable for domestic flights the day before the flight. Those clearly advertised terms were all shoen before you purchased your Go Wild pass so not sure why you feel it’s a rip off…
Add me recent trip? Was Noooooo Bargain 🙈
Prices are fair online but when you get to the airport to check in, the fees start going up, carry on bag = extra charge, checked luggage = extra charge, waring a baseball cap = extra charge. WOW…
All those are clearly disclosed on their website at each step of the booking process, crystal clear. If you choose to ignore them and wait until you get to the airport to purchase your baggage then of course it’s extra… Again, that is disclosed on their site when you’re booking!
Roger you are a huge Frontier fan boy…me thinks you are getting a kickback from Frontier
Please add me!!!!