Terminix settlement - terminix class action

A $25 million Terminix settlement has been reached to resolve claims in a Terminix class action lawsuit that the company charged customers high renewal prices for termite protection and falsely advertised its services.

The settlement benefits both former and existing Terminix customers in Alabama.

The Terminix class action lawsuit, filed by the Alabama attorney general, alleged the company had violated state law by failing to perform adequate initial termite treatments on customers’ structures, then misrepresenting or failing to tell customers about the nature of the treatment; failing to perform annual inspections as required; failing to provide no-cost re-treatments as necessary; subjecting customers to large price increases in 2019 with no increase in service; failing to handle claims of termite damage in a timely and compliant manner.

The Terminix class action also accused the company of false advertising.

Terminix Settlement Benefits

Under the Terminix class action settlement agreement, existing Terminix customers in Mobile or Baldwin counties, or in areas serviced by the Monroeville, Alabama, office, who have not had their property retreated by Terminix in the last seven years are entitled to receive a free re-treatment.


Existing customers in Mobile or Baldwin counties who paid an increased annual renewal price for termite protection in 2019 and 2020 may be entitled to a refund.

Former Terminix customers in those counties who cancelled their contract with Terminix in 2019 or 2020 may be entitled to either a one-time payment of $650, or a reinstatement with Terminix at their 2018 price, as well as a free termite treatment.

Existing and former customers in Alabama who own a Terminix-serviced property they believe contains termite damage may also be entitled to payment for those damages.

In addition to the monetary relief provided in the Terminix settlement, the company also has agreed to a seven-year payment increase cap limiting its contract increases to 5 percent plus the Consumer Price Index.

Existing customers seeking refunds do not have to submit a claim form. The Receiver — a neutral third party acting as an agent of the Court — will compute and send the refund.


Former customers must complete sections 1 and 2 and the Attestation section of the claim form.

Existing or former customers wishing to make a claim for property damage must complete sections 1 and 3, as well as the Attestation section. 

Class Members should not send property damage claim forms to the receiver unless they have first attempted to resolve the dispute with Terminix.

The Terminix settlement fund will terminate Dec. 1, 2022.

Who’s Eligible

Former and existing Terminix customers in Alabama


Potential Award

Up to $650.

  • Existing Terminix customers in Mobile or Baldwin counties, or in areas serviced by the Monroeville, Alabama, office, who have not had their property retreated by Terminix in the last seven years are entitled to receive a free retreatment.
  • Existing customers in Mobile or Baldwin counties who paid an increased annual renewal price for termite protection in 2019 and 2020 may be entitled to a refund.
  • Former Terminix customers in those counties who cancelled their contract with Terminix in 2019 or 2020 may be entitled to either a one-time payment of $650, or a reinstatement with Terminix at their 2018 price, as well as a free termite treatment.
  • Existing and former customers in Alabama who own a Terminix-serviced property they believe contains termite damage may also be entitled to payment for those damages.
Proof of Purchase

Proof of purchase is not necessary, but some claimants are required to fill out a claim form. Click here to determine whether you need to file a claim forrm.

Claim Form

NOTE: If you do not qualify for this settlement do NOT file a claim.

Remember: you are submitting your claim under penalty of perjury. You are also harming other eligible Class Members by submitting a fraudulent claim. If you’re unsure if you qualify, please read the FAQ section of the Settlement Administrator’s website to ensure you meet all standards (Top Class Actions is not a Settlement Administrator). If you don’t qualify for this settlement, check out our database of other open class action settlements you may be eligible for.

Claim Form Deadline

There is no claim form deadline; however, the Terminix class action settlement fund will expire 12/01/2022.

Case Name

State of Alabama v. The Terminix International Co. LP, et al., Case No. CV-2020-901368 in the Circuit Court of Montgomery County, Alabama

Final Hearing

N/A

Settlement Website
Claims Administrator

Jeffrey C. Schneider
Court-Appointed Receiver
LEVINE KELLOGG LEHMAN
SCHNEIDER + GROSSMAN LLP
201 South Biscayne Blvd.
22nd Floor
Miami, Florida 33131
Phone: (786) 347-2564
Fax: (305) 403-8789
terminixfund@lklsg.com

Class Counsel

Steve Marshall
ALABAMA ATTORNEY GENERAL

Defense Counsel

Brandon K. Essig
James W. Gibson
LIGHTFOOT, FRANKLIN & WHITE LLC

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Please note: Top Class Actions is not a settlement administrator or law firm. Top Class Actions is a legal news source that reports on class action lawsuits, class action settlements, drug injury lawsuits and product liability lawsuits. Top Class Actions does not process claims and we cannot advise you on the status of any class action settlement claim. You must contact the settlement administrator or your attorney for any updates regarding your claim status, claim form or questions about when payments are expected to be mailed out.

23 Comments

  • Zenaida Rivera September 23, 2021

    Add me

  • Rhonda Cosper September 16, 2021

    The same thing happened in Calhoun County Al as well with Terminex. How can our county be added or are we eligible. Thank you

  • Linda Hopkins September 14, 2021

    Add Me

  • y eliza September 13, 2021

    Add me

  • yvonne eliza September 13, 2021

    Add me

  • Lisa Cheek September 7, 2021

    Add me

  • Jenna Cook July 20, 2021

    Can you please start one for AZ customers?!? I totally got ripped off by this POS company

    • Glenda E Smith August 26, 2021

      Please add me

  • Willie Stokes July 6, 2021

    Please add me

  • Martrell Mack June 9, 2021

    Add me please

  • Jane Thornton May 26, 2021

    I’ve had, still have, Terminix for decades. Please give me information about this suit and who it eligible. It this concerning Pest Control or Termite Bond?

    • John July 13, 2021

      Paid 99.00 a month for a year for 10 traps now paying 24.00 a month to have them check traps once a year did not know about this 24.00 a month after paying the 99.00 a month for a year was told that was the cost all I had to pay.

  • Pamela D Todd April 20, 2021

    Add me please

  • Carla Nichole Nixon April 18, 2021

    Add me please

  • Patricia Arleen Long April 13, 2021

    Add me please

  • Jarvis Daniels April 13, 2021

    Some of the the claims will not allow you to put the name of the state your in the post cereal claim

  • Karen Wilson April 12, 2021

    Add me

  • Tiffany Finch April 12, 2021

    Add me

  • Steven Coles April 12, 2021

    Add me

  • Darrell and teresa pritchett April 12, 2021

    Terminex canceled us then said they would send my money back still have not received iresent or my money I peony my house treated. We have had terminex since we built our house in 1995

  • Charles Lamonica April 1, 2021

    I paid for service last year in March. Did not receive any service. I have been calling since October. They keep saying I will get a refund. Last reply from them on text 4 March this year. Still waiting for my full refund.

  • Susan Bouhaouli March 18, 2021

    ADD ME

  • Dennis Grasso March 3, 2021

    I completed the proper forms with copy of letters submitted to the CEO of Terminix in 2019 and our policy number to the address provided in Florida over three weeks ago and no reply . The claim was for the one time payment .
    Please contact me as to this claim request.
    Thank you!
    Dennis Grasso

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