Man Files Robo Call Lawsuit Against Online University

A Pittsburgh man recently filed a robo call lawsuit against Ashford University, alleging the online school harassed him with automated calls.

The plaintiff, John S., alleged that the California-based online school has been harassing him with automated calls, which he says violate the Telephone Consumer Protection Act (TCPA). The TCPA was first introduced back in 1991, in order to protect consumers from unwanted solicitation using technology.

According to John, when he complained about the calls to the university, the school assured him that it would stop calling. However, the automated calls continued, he said. John is far from the first consumer to have filed a TCPA lawsuit against telemarketers and businesses for violating the law. Under the TCPA, consumers can receive between $500 and $1,500 per violation, depending on if the violation was made negligently or willfully.

“I don’t even know how they got my number,” the plaintiff told the Post Gazette. “I told them to take me off their list.”

John said that the calls started back in 2018, and though he told the callers to stop contacting them (and they agreed), the calls themselves didn’t stop. John’s second line of defense, after asking them to stop, was to stop answering calls coming from an area code out of state. But then, the company switched to using a Pittsburgh area code to call him, he said.

For quite some time, the calls were coming several times a week. Now, the calls have slowed down a bit, though he still gets them quite frequently.

A growing number of consumers like John are facing spam and robo calls. Indeed, in 2017, the Federal Trade Commission received more than 375,000 individual complaints per month about automated robo call harassment.

As technology has shifted over the decades, the TCPA has expanded in order to address solicitation using these new technologies and techniques, and now includes things from robo calls to spam texts.

The Federal Communications Commission (FCC) accepts consumer reports of spam calls and texts, and consumers can always choose to sign up for the National Do Not Call Registry. When these avenues aren’t effective, more and more people are choosing to also pursue litigation under the TCPA.

Filing a TCPA Robo Call Lawsuit

A growing number of consumers across the United States are turning to litigation after being inundated with spam texting and robo calls. If you have been hit with spam texts or robo calls, you may be able to file a TCPA lawsuit and pursue compensation. Filing a lawsuit helps enforce the TCPA’s rules, as well as hold companies responsible for their spamming practices.

Pursuing litigation can be a daunting prospect, so Top Class Actions has laid the groundwork for you by connecting you with an experienced attorney. Consulting an attorney can help you determine if you have a claim, navigate the complexities of litigation, and maximize your potential compensation.

Join a Free TCPA Class Action Lawsuit Investigation

If you were contacted on your cell phone by a company via an unsolicited text message (text spam) or prerecorded voice message (robocall), you may be eligible for compensation under the Telephone Consumer Protection Act.

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This article is not legal advice. It is presented
for informational purposes only.